At a Glance
- Tasks: Ensure safety and security at our facility while managing incidents and monitoring CCTV.
- Company: Join a leading company dedicated to protecting people and assets.
- Benefits: Competitive pay, flexible shifts, and opportunities for professional growth.
- Other info: Dynamic role with a focus on teamwork and independence.
- Why this job: Be the frontline hero in maintaining a safe environment for everyone.
- Qualifications: Experience in security or customer-facing roles; SIA licensed preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly professional officer to be a part of a growing team, helping to protect our secure facility, assets and personnel. The SIMO will maintain a high visibility presence and prevent illegal or inappropriate actions, protecting CDW’s property and staff by maintaining a safe and secure environment, and upholding the CDW Way. To essentially provide physical security for the CDW National Distribution center (NDC), with some people‑facing duties during business hours and CCTV monitoring for multiple CDW sites. This role will include various ‘incident management’ responsibilities, working closely with third‑party key holding and monitoring partners to ensure alarm activations are responded to quickly, investigated and appropriate actions are taken, including liaising with the police if the need arises.
What you will do:
- Security and Visitor Reception duties during business hours
- Searches of individuals entering/exiting the operational area
- Observe and report any suspicious activities
- Assess risk of theft and feedback to leadership
- Booking in and out of delivery vehicles
- Liaising with NDC teams regarding collections and deliveries
- Control‑room duties out of hours (CCTV monitoring and investigation)
- Alarm, access and detection system monitoring
- Regular external patrols of the NDC
- Maintaining security documents
- Follow all security procedures
- Liaising with keyholders and monitoring providers
- Incident management (including security, fire & facilities)
- Provide feedback to onsite leadership about security and facilities
- ID checks on all visitors
- Administer first aid where required
Qualifications & Experience:
- Experience in a customer‑facing reception/security role
- Gatehouse duties experience
- Experience working various shift patterns
- Lone‑working experience
- Knowledge of various security setups, CCTV monitoring and investigation experience
- SIA licensed, SC cleared
- Experience in maintaining various logs
Personal Attributes:
- Computer/IT literate
- Must be able to maintain a professional, positive attitude towards all staff, contractors and visitors
- Smart and presentable
- Articulate, with excellent written and verbal communication skills
- Calm and confident under pressure
- Strong time‑management skills
- Highly vigilant and assertive
- Able to multitask
- Capable of following complex instructions
- Willing to cover additional shifts where required
- Able to work as part of a team, but very often independently
- Integrity, honesty and professionalism
- Thorough, with good attention to detail
- Alertness, observant and diligent
- Knows how to lead and follow depending on situation
- Passionate about the security and safety of people and property
Security Checks:
Successful candidate will be subject to the following security checks due to the nature of the customers we serve: DBS – Criminal records check, BPSS – Baseline personnel security standard, NSV – National security vetting.
Equal Employment Opportunity:
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Security and Incident Management Officer in Rugby employer: CO2007 CDW Limited
At CDW, we pride ourselves on fostering a supportive and dynamic work environment where our Security and Incident Management Officers play a crucial role in safeguarding our National Distribution Centre. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a commitment to maintaining a safe and secure workplace. Our culture promotes teamwork, integrity, and professionalism, making CDW an exceptional employer for those seeking a meaningful career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Security and Incident Management Officer in Rugby
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at CDW or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common security scenarios. Think about how you'd handle suspicious activities or emergency situations. We want you to show off your calm and confident side!
✨Tip Number 3
Don’t forget to showcase your customer service skills! As a Security and Incident Management Officer, you'll be interacting with visitors and staff. Highlight your ability to maintain a professional attitude under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Security and Incident Management Officer in Rugby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in security and incident management. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've handled security situations in the past, and express your passion for maintaining a safe environment. Let us see your personality!
Showcase Your Skills:Don’t forget to mention your SIA licence and any experience with CCTV monitoring or incident management. We want to know you’ve got the skills to keep our facility secure and our team safe.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at CO2007 CDW Limited
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and incident management. Familiarise yourself with common security setups, CCTV monitoring techniques, and the specific responsibilities outlined in the job description. This will show that you're not just interested in the role but also prepared to take it on.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of people-facing duties, be ready to discuss your experience in customer service. Think of examples where you've handled difficult situations calmly and professionally. This will highlight your ability to maintain a positive attitude under pressure, which is crucial for this position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific incidents or emergencies. Prepare by thinking through various scenarios related to security breaches or visitor management. Practising your responses will help you articulate your thought process clearly during the interview.
✨Show Your Team Spirit and Independence
This role requires both teamwork and the ability to work independently. Be ready to share examples of when you've successfully collaborated with others as well as times when you've taken initiative on your own. This balance will demonstrate that you can adapt to different situations effectively.
