At a Glance
- Tasks: Support customer accounts, manage queries, and enhance satisfaction through effective communication.
- Company: CDW Limited, a leading IT solutions provider in Manchester.
- Benefits: Career growth opportunities and a dynamic work environment.
- Other info: Proficiency in Microsoft Navision is a plus.
- Why this job: Join a team that values your input and helps you grow in the IT sales sector.
- Qualifications: Strong analytical skills and experience in a commercial environment preferred.
The predicted salary is between 30000 - 40000 £ per year.
CO2007 CDW Limited in Manchester is seeking an individual responsible for day-to-day support and maintenance of customer accounts. The role involves handling customer queries, managing quotations, and liaising with stakeholders to enhance customer satisfaction.
The ideal candidate will possess strong analytical and communication skills, with a solid understanding of the IT sales channel. Experience in a commercial environment and proficiency in tools like Microsoft Navision are preferred. An opportunity for career growth within CDW awaits the right applicant.
Sales Support & Account Liaison in Manchester employer: CO2007 CDW Limited
CDW Limited is an exceptional employer located in the vibrant city of Manchester, offering a dynamic work culture that prioritises employee development and satisfaction. With a strong focus on career growth opportunities and a supportive environment, employees are encouraged to enhance their skills and advance within the company. The collaborative atmosphere and commitment to customer excellence make CDW a rewarding place to build a meaningful career in IT sales support.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support & Account Liaison in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at CDW or in similar roles on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer support and account management. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase your analytical skills during the interview. Bring examples of how you've solved problems or improved processes in past roles. This will demonstrate that we understand the importance of enhancing customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Sales Support & Account Liaison in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer support and account management. We want to see how your skills align with the role, so don’t be shy about showcasing your analytical and communication prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support & Account Liaison role. Share specific examples of how you've handled customer queries or managed accounts in the past.
Showcase Relevant Experience:If you’ve worked in a commercial environment or have experience with tools like Microsoft Navision, make sure to mention it! We love seeing candidates who understand the IT sales channel and can hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at CO2007 CDW Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the IT sales channel. Understand how customer accounts work and be ready to discuss any relevant experience you have. This will show that you're not just interested in the role, but that you genuinely understand the industry.
✨Show Off Your Communication Skills
Since the role involves handling customer queries and liaising with stakeholders, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully communicated in past roles, especially in a commercial environment.
✨Get Familiar with Microsoft Navision
If you have experience with Microsoft Navision, great! If not, take some time to learn the basics. Being able to demonstrate your proficiency or willingness to learn will definitely give you an edge during the interview.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career growth. This shows that you're serious about the position and eager to find a good fit for both you and CDW.