CDW is seeking a 2nd Line Support professional to resolve complex technical issues and work with 3rd line resolver teams. You will diagnose incidents, monitor logs, and implement changes across Cisco and related technologies.
From a business perspective, you will maintain technical accreditations, assist with new customer transitions, and provide remote support during a rotating 12-hour night shift from 8pm to 8am.
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2nd Line IT Support Engineer β Night Shifts in Manchester employer: CO2007 CDW Limited
CDW is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Data Engineer role in London. With a strong emphasis on employee growth through continuous learning opportunities and a hybrid work model that promotes work-life balance, CDW stands out as a place where your contributions to data engineering can make a meaningful impact in the realm of BI, ML, and AI.