Chief of Staff (CPO) in London

Overview

Lloyd’s is the world’s leading insurance and reinsurance marketplace, bringing together the world’s leading risk takers to advance global progress.

Our strategy focuses on delivering strong underwriting performance, operating an efficient and flexible marketplace, and maximising the capital advantage of the Lloyd’s market.

We are building a Lloyd’s we are proud of, where we take the risk, make things happen, and own the outcome by working together across our global network to turn insight into impact.

Lloyd’s is recruiting a Chief of Staff to the Chief People Officer.

This is a high-impact role at the heart of the function, helping shape priorities, drive execution and ensure our leaders have the insight, focus and support they need to deliver.

Working across a wide range of senior stakeholders, you will bring structure to complex challenges and help turn strategy into action.

If you’re looking for a role that offers influence, variety and exposure to senior leadership, this is an opportunity to make a real impact.

Responsibilities

• Lead the planning cycle and rhythm of business for the People function.
• Ensure priorities, resources, data and insight are aligned to maximise impact.
• Partner closely with the Chief People Officer, providing trusted support, challenge and coordination across key priorities.
• Manage the CPO's inbox and diary with excellent judgement, pace and discretion.
• Anticipate emerging issues and opportunities, keeping the CPO informed, organised and prepared.
• Act on behalf of the CPO where appropriate, making decisions, responding to stakeholders and driving actions forward.
• Coordinate leadership activity, governance forums and strategic People initiatives.
• Create and maintain the People calendar across business-as-usual activity, change programmes and key milestones.
• Prepare high-quality briefings, papers, recommendations and presentations for leadership discussions and decision-making.
• Use data, evidence and insight to support planning, prioritisation and performance conversations.
• Build trusted relationships across the People Leadership Team and wider business.
• Support clear communication, collaboration and knowledge sharing across the function.
• Handle highly confidential information with professionalism, integrity and care.

Qualifications

• Experience working closely with a senior executive, director or functional leader.
• Strong business management, planning or Chief of Staff experience.
• Exceptional organisational skills and attention to detail.
• The ability to manage multiple priorities in a fast-paced environment.
• Strong judgement and experience handling sensitive and confidential matters.
• Excellent communication and relationship-building skills.
• A collaborative approach and the ability to influence across different teams and levels.
• Strong analytical skills, with the ability to translate data and insight into meaningful action.
• Experience coordinating strategic initiatives, governance activity or transformation programmes.
• Resilience, curiosity and a proactive mindset.
• Why join Lloyd's

We are committed to building a culture where people can thrive, contribute and grow.

We believe different perspectives make us stronger and help us create better outcomes for our market, our customers and each other.

In this role you’ll gain unique exposure to strategic decision-making, work closely with senior leaders and help shape the future direction of our People function.

You’ll have the opportunity to influence how we operate, strengthen how we deliver and play a key role in building a Lloyd's we're proud of.

We are committed to inclusion and aim to build a diverse environment that reflects the global markets we serve, where everyone is treated with dignity and respect and supported to reach their full potential.

We focus on creating an inclusive culture through employee networks, mentoring, volunteering opportunities and ongoing professional development.

We own the outcome by focusing on impact and work collaboratively with underwriters and brokers to create innovative, responsive solutions that share risk across global markets.

For adjustments or additional support with your application, please contact the recruitment team.

Note that this description reflects the role and the organization at the time of posting.

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