At a Glance
- Tasks: Oversee claims management and ensure alignment with Lloyd’s Claims Principles.
- Company: Join Lloyd’s, the world’s leading insurance marketplace with a focus on bravery and unity.
- Benefits: Enjoy flexible working, generous pension, healthcare, and training support.
- Other info: Diversity and inclusion are key values at Lloyd’s, fostering a respectful workplace.
- Why this job: Make a real impact in a dynamic environment while driving continuous improvement.
- Qualifications: Strong collaboration, analytical skills, and experience in claims management required.
The predicted salary is between 60000 - 75000 £ per year.
About Lloyd’s
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our shared values are bravery, unity, integrity, and guidance in how we act.
Role Overview
As a Senior Claims Professional you will join an established team to support Managing Agents and New Entrants, elevate Claims’ status in the Lloyd’s market, and ensure alignment with Lloyd’s Claims Principles. You will help drive Claims’ contribution to overall performance and support a culture of continuous improvement.
Responsibilities
- Make considered, risk‑based decisions and ensure right outcomes are achieved through effective oversight and collaboration with the wider Lloyd’s team.
- Monitor managing agents’ adherence to the Lloyd’s Claims Principles, promoting a ‘best in class’ approach to Claims management.
- Identify and address potential claims performance risks, proactively intervene and escape issues.
- Develop and maintain effective working relationships with senior management at managing agents, the Corporation, and other stakeholders.
- Communicate the results of qualitative assessments, fostering open and constructive dialogue.
- Utilise claims management information and data to elevate overall performance.
- Collaborate and provide quality assurance for claims‑related reviews and thematic work.
Qualifications
- Excellent collaborator with the ability to influence, negotiate and navigate challenging conversations to foster positive outcomes.
- Strategic thinker with strong analytical skills to evaluate complex data sets and identify critical risk areas.
- Experience in a claims, conduct or delegated authority function at an operational or technical level.
- Knowledge of relevant legal principles relating to claims in both UK and International markets.
- Ability to manage claims, legal, regulatory, government and policyholder issues.
Diversity & Inclusion
Diversity and inclusion are a focus for us. Lloyd’s aims to build a diverse, inclusive environment that reflects the global markets we work in, where everyone is treated with dignity and respect to achieve their full potential.
Benefits
You will benefit from a flexible working arrangement, generous pension, healthcare, wellbeing programmes, financial support for training and development, a benefit allowance for flexible benefits (e.g., gym membership, dental insurance, extra holiday), an employee recognition scheme and various discount schemes.
Claims Oversight Manager employer: CO1001 Corporation of Lloyd’s
Lloyd’s is an exceptional employer, offering a dynamic work culture that prioritises bravery, unity, and integrity. As a Claims Oversight Manager, you will thrive in an environment that fosters continuous improvement and collaboration, with ample opportunities for professional growth through training and development support. Located in the heart of the insurance market, Lloyd’s provides flexible working arrangements and a comprehensive benefits package, ensuring that employees are well-supported both personally and professionally.
Contact Details:
CO1001 Corporation of Lloyd’s Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Oversight Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Lloyd’s. A friendly chat can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching Lloyd’s values and recent news. Show us you’re not just another candidate; demonstrate your passion for claims management and how you align with our mission.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you’ve tackled challenges in claims management. We love hearing about real experiences that showcase your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for talent that fits our culture.
We think you need these skills to ace Claims Oversight Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Oversight Manager role. Highlight your experience in claims management and any relevant legal knowledge. We want to see how your skills align with our values of bravery, unity, and integrity.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims management and how you can contribute to elevating Claims’ status at Lloyd’s. Keep it engaging and personal – we love a good story!
Showcase Your Collaboration Skills:Since this role involves working closely with various stakeholders, make sure to highlight your collaboration and negotiation skills. Share examples of how you've successfully navigated challenging conversations in the past – we want to see your strategic thinking in action!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lloyd’s!
How to prepare for a job interview at CO1001 Corporation of Lloyd’s
✨Know Your Claims Principles
Familiarise yourself with Lloyd’s Claims Principles before the interview. Understanding these principles will help you demonstrate how your experience aligns with their expectations and how you can contribute to a ‘best in class’ approach.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've evaluated complex data sets and identified risks. Highlighting your strategic thinking and analytical prowess will show that you can make considered, risk-based decisions effectively.
✨Build Rapport with Stakeholders
Think about how you can establish effective working relationships with senior management and other stakeholders. Be ready to share experiences where you've successfully navigated challenging conversations to foster positive outcomes.
✨Emphasise Continuous Improvement
Lloyd’s values a culture of continuous improvement, so come prepared with ideas on how you can drive claims performance. Discuss any initiatives you've led or been part of that improved processes or outcomes in previous roles.
