Manager, Settlements & Trust Fund Operations 12 month FTC in Chatham

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. Our shared values are bravery, teamwork, integrity and right action. If you share our values and passion for building a future that is sustainable, resilient and inclusive, you’ll find a home at Lloyd’s.

Manage the effective and efficient delivery of a high‑class financial processing service across the Corporation, Overseas and the wider Lloyd’s Market, and oversee Lloyd’s market settlement service for processing all premiums, claims and reinsurance transactions.

• Deliver a high class financial processing service to the Lloyd’s Market, including all daily settlement processing, Worldlink processing, Shared Services and quarterly trust fund adjustments.
• Provide financial processing services to the Corporation, Overseas and Member Services, ensuring processes are appropriate and effective.
• Operate the Letter of Credit (LOC) Scheme process for the Lloyd’s Market and engage with external stakeholders to ensure transactions are processed per requests.
• Support the Lloyd’s Market and Corporation with all financial processing issues.
• Stay abreast of market developments and collaborate with internal and external stakeholders and suppliers to upgrade or implement new services as required.
• Document and design processes and controls to operate effectively on a continuous basis.
• Coordinate and manage the preparation of the audit report for the Lloyd’s Market settlement process.
• Manage day‑to‑day activities of the team and review their work.
• Mentor team members and promote knowledge sharing across operations.
• Define, plan and agree team targets and standards that support organisational objectives, including personal development plans and bi‑annual performance reviews.
• Drive process improvement, system development and increased efficiencies.
• Manage an effective business continuity plan for the Lloyd’s Market Settlement service and oversee settlement business continuity testing.
• Authorize Bankline and Citibank payments in accordance with Council delegated authorities.
• Provide support to other Finance Operations teams and deputise for the Head of Finance Operations as needed.

• Proactive attitude toward identifying issues and recommending solutions based on initiative, experience and procedure knowledge.
• Ability to design, deliver efficient processes and drive continual improvement.
• Strong influencing skills and ability to work effectively with all stakeholders.
• Confidence to challenge information and use initiative, especially when dealing with ambiguity.
• Ability to collaborate with others to resolve complex issues.

Diversity and inclusion are a focus for us – we aim to build a diverse, inclusive environment that reflects global markets. We provide workplace adjustments, health and wellbeing programmes, diversity training, employee networks, mentoring and volunteering opportunities, and investment in professional development.

Flexible working, generous pension, healthcare, wellbeing, financial support for training and development, benefit allowance (gym, dental, extra holiday, cycle to work), employee recognition scheme and discount schemes.