At a Glance
- Tasks: Lead tech initiatives to enhance Lloyd's insurance marketplace and support business operations.
- Company: Join Lloyd’s, the world’s leading insurance and reinsurance marketplace.
- Benefits: Enjoy hybrid working, generous pension, healthcare, and training support.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Shape technology solutions that make a real impact in the insurance industry.
- Qualifications: Experience in IT applications, stakeholder engagement, and service management required.
The predicted salary is between 70000 - 90000 £ per year.
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We are looking for a Business Application Lead to shape how technology supports the Lloyd’s market. The role sits at the intersection of business, technology and operations, partnering with senior stakeholders, change leaders and delivery partners to ensure our applications are resilient and effective.
Responsibilities
- Build strong relationships with senior business stakeholders and operations; listen, challenge and help teams navigate priorities, risks and opportunities.
- Define and own end‑to‑end service performance, resilience and cost; hold delivery teams and partners accountable.
- Provide clear, timely management information on performance, trends and risks.
- Lead resolution of issues, identify root causes and ensure lessons learned.
- Act as a subject‑matter expert on Lloyd’s regulatory, supervisory and operational platforms; support incidents, escalations and risk discussions.
- Collaborate with Architecture teams and Accenture to ensure solutions are feasible, well designed and aligned to enterprise standards and strategic priorities.
- Act as the link between internal teams and strategic suppliers, manage escalations, support contract discussions, define and track KPIs, support cost optimisation.
- Support introduction of new applications and services, review and sign‑off, and prioritise business‑as‑usual, small change and transformation work.
Qualifications
- Extensive experience in IT applications and services within Lloyd’s or the wider insurance market.
- Senior stakeholder engagement with confidence to influence and challenge.
- Knowledge of Service management and ITSM frameworks (ITILv4, COBIT) for Incident, Problem, Change and Release.
- Experience managing third‑party suppliers and service agreements.
- Experience in application and service ownership across complex environments.
- Strong data analysis, reporting and performance management skills.
- Budget management, forecasting and cost optimisation experience.
- Proficient with Microsoft technologies (O365, SharePoint, Teams) and public cloud platforms (Azure, AWS).
- Curious, focused on outcomes and comfortable owning responsibilities.
Benefits
- Hybrid working model and flexible arrangements.
- Generous pension, healthcare and wellbeing programmes.
- Financial support for training, education and development.
- Benefits allowance for gym, dental, extra holiday, cycle‑to‑work scheme, etc.
- Employee recognition scheme and discount programmes.
- Lloyd’s promotes a diverse and inclusive environment, offering workplace adjustments, health and wellbeing programmes, diversity training, mentoring and volunteering opportunities.
Business Application Lead employer: CO1001 Corporation of Lloyd’s
Lloyd’s is an exceptional employer, offering a dynamic work environment where technology and business converge to shape the future of the insurance market. With a strong emphasis on employee growth through generous training support, a hybrid working model, and a commitment to diversity and inclusion, Lloyd’s fosters a culture of collaboration and innovation. Employees benefit from comprehensive wellbeing programmes, flexible arrangements, and a range of perks that enhance both professional and personal development.
Contact Details:
CO1001 Corporation of Lloyd’s Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Application Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Lloyd’s. Use platforms like LinkedIn to connect with current employees and ask for insights about the company culture and the role.
✨Tip Number 2
Prepare for interviews by understanding the key challenges Lloyd’s faces in tech and operations. Be ready to discuss how your experience aligns with their needs, especially around stakeholder engagement and service performance.
✨Tip Number 3
Showcase your problem-solving skills! Be prepared to share examples of how you've tackled issues in past roles, particularly in IT applications and service management. This will demonstrate your ability to lead resolution efforts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Lloyd’s and ready to make an impact.
We think you need these skills to ace Business Application Lead
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who you're addressing. Tailor your application to resonate with Lloyd’s values and the specific role of Business Application Lead. Show us that you get what we do and how you can contribute!
Be Clear and Concise:When it comes to written applications, clarity is key. Use straightforward language and avoid jargon unless it's relevant. We want to see your skills and experience shine through without wading through unnecessary fluff.
Highlight Relevant Experience:Make sure to showcase your extensive experience in IT applications and services, especially within the insurance market. We’re looking for specific examples that demonstrate your ability to manage stakeholders and lead teams effectively.
Show Your Passion:Let your enthusiasm for the role and the industry come through in your writing. We love candidates who are curious and outcome-focused. Don’t hesitate to express why you’re excited about the opportunity to shape technology at Lloyd’s!
How to prepare for a job interview at CO1001 Corporation of Lloyd’s
✨Know Your Stuff
Make sure you brush up on your knowledge of IT applications and services, especially within the insurance market. Familiarise yourself with Lloyd’s regulatory frameworks and operational platforms, as this will show that you’re not just a candidate, but a potential subject-matter expert.
✨Build Relationships
Since the role involves engaging with senior stakeholders, practice how you can build rapport quickly. Think about examples from your past where you’ve successfully navigated priorities and risks with senior leaders. This will demonstrate your ability to influence and challenge effectively.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and performance management. Bring specific examples of how you’ve used these skills to drive service performance or cost optimisation in previous roles. This will highlight your capability to provide clear management information on trends and risks.
✨Be Ready for Collaboration
The role requires working closely with various teams and third-party suppliers. Think of instances where you’ve collaborated on projects or managed escalations. Be prepared to discuss how you ensure solutions are feasible and aligned with strategic priorities, showcasing your teamwork and leadership skills.
