Operations Support Team Member

Operations Support Team Member

Manchester Full-Time 24000 - 36000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Support various teams with admin tasks like document management and relationship building.
  • Company: Join Co-op, a purpose-driven organization focused on community strength and inclusivity.
  • Benefits: Enjoy competitive salary, training, 28+ days holiday, and discounts on Co-op products.
  • Why this job: Gain valuable experience in a fast-paced role while making a positive impact in your community.
  • Qualifications: Previous admin experience, strong IT skills, attention to detail, and good relationship-building abilities required.
  • Other info: We celebrate diversity and welcome applications from everyone, ensuring an inclusive work environment.

The predicted salary is between 24000 - 36000 £ per year.

  • support Legal, Board Secretariat, Council secretariat and Campaigns and Public Affairs colleagues with a wide range of admin tasks such as: uploading papers for the various boards and committees, carrying out property searches, issuing and receiving of title deeds, editing documents, mail merges etc.

  • make sure the signing and sealing process is carried out in line with both Co-op and statutory processes

  • manage paperwork and documentation related to deeds and contracts

  • build positive relationships with a range of colleagues across the business

  • work effectively from a daily task list; making sure you’re always on top of your work and nothing falls behind agreed SLAs

  • raise and receipt purchase orders on the appropriate Co-op system (Coupa)

  • update and maintain the in-house legal, board secretariat and Council Secretariat databases e.g. contract register, risk register, Indeed

We’re looking for an ambitious individual to join us in our operations support team and provide high quality admin support to colleagues across the general council team.

This role will play an integral part in making sure that the team is organised, and that our customers are consistently receiving the outstanding service that they expect. If you have the exceptional organisational and people skills that we need, then we can offer you the chance to gain valuable exposure across our business in this fast-paced and varied role., * previous experience in an admin role, ideally within a professional services environment

  • strong general IT skills, with the ability to quickly learn and adapt to new systems

  • high attention to detail and excellent organisational skills

  • adaptability with a willingness to learn and proactively develop your skills and knowledge

  • the ability to work autonomously and as part of a team

  • good relationship-building skills, with the ability to collaborate with colleagues at different levels across the business

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

  • competitive salary

  • coaching, training and support to help you develop

  • pension with up to 10% employer contributions

  • annual incentive scheme

  • 28 days holiday plus bank holidays (rising to 32 in line with service)

  • discounts on Co-op products and services

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

Operations Support Team Member employer: Co-operative Group Limited.

At Co-op, we pride ourselves on being an exceptional employer that values diversity and inclusion, offering a supportive work culture where every team member can thrive. As an Operations Support Team Member, you'll enjoy competitive benefits including a generous pension scheme, extensive training opportunities, and a commitment to your professional growth, all while contributing to meaningful work that strengthens our communities. Join us in a role that not only enhances your skills but also allows you to build positive relationships across the organization, ensuring that our customers receive the outstanding service they expect.
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Contact Detail:

Co-operative Group Limited. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Support Team Member

✨Tip Number 1

Familiarize yourself with the Co-op's values and mission. Understanding our purpose beyond profit will help you align your answers during the interview and demonstrate your commitment to building stronger communities.

✨Tip Number 2

Highlight your previous admin experience by preparing specific examples of how you've managed paperwork, documentation, or supported teams in a fast-paced environment. This will show that you can handle the responsibilities of the role effectively.

✨Tip Number 3

Practice your relationship-building skills by networking with current or former employees on platforms like LinkedIn. This can provide insights into the company culture and help you understand what it takes to succeed in this role.

✨Tip Number 4

Demonstrate your adaptability by being ready to discuss how you've quickly learned new systems or processes in past roles. This will reassure us that you can easily adapt to using the Co-op's systems like Coupa.

We think you need these skills to ace Operations Support Team Member

Administrative Skills
Attention to Detail
Organizational Skills
Relationship-Building Skills
IT Proficiency
Adaptability
Time Management
Document Management
Communication Skills
Ability to Work Autonomously
Team Collaboration
Proactive Learning
Familiarity with Legal Documentation
Experience with Purchase Orders

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous admin experience, particularly in a professional services environment. Emphasize your strong IT skills and attention to detail, as these are crucial for the role.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Operations Support Team Member position. Mention specific examples of how you've successfully managed paperwork, built relationships, and worked autonomously in past roles.

Showcase Your Organizational Skills: Provide examples in your application that demonstrate your exceptional organizational skills. Discuss how you prioritize tasks and ensure nothing falls behind agreed SLAs, as this is key for the role.

Highlight Adaptability and Willingness to Learn: Mention any experiences where you've had to quickly learn new systems or adapt to changing environments. This will show that you're proactive and ready to develop your skills further.

How to prepare for a job interview at Co-operative Group Limited.

✨Showcase Your Admin Experience

Be prepared to discuss your previous admin roles, especially in professional services. Highlight specific tasks you've handled that align with the responsibilities mentioned in the job description, such as document editing and managing paperwork.

✨Demonstrate Attention to Detail

Since this role requires high attention to detail, provide examples of how you've ensured accuracy in your work. You might mention experiences where you caught errors or improved processes through meticulous organization.

✨Emphasize Relationship-Building Skills

The ability to build positive relationships is crucial. Share instances where you've successfully collaborated with colleagues at different levels, showcasing your interpersonal skills and adaptability.

✨Prepare for IT System Questions

Given the emphasis on strong general IT skills, be ready to discuss your experience with various systems. If you have experience with Coupa or similar platforms, make sure to mention it, along with your ability to quickly learn new technologies.

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  • Operations Support Team Member

    Manchester
    Full-Time
    24000 - 36000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-30

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    Co-operative Group Limited.

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