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- Tasks: Lead and motivate a team to achieve sales targets and deliver excellent customer service.
- Company: Join Your Co-op, a community-focused organisation dedicated to inclusivity and support.
- Benefits: Enjoy discounts on childcare, food shopping, holidays, and access to financial wellbeing resources.
- Why this job: Be part of a vibrant team, make a difference in the community, and develop your leadership skills.
- Qualifications: Customer-focused attitude, strong communication skills, and some supervisory experience preferred.
- Other info: Flexible shifts with a rota available 4 weeks in advance for work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Being a Team Leader with OurCoop is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
- Going the extra mile to ensure customers have a fantastic store experience
- Motivating and supporting the team by leading from the front
- Having a sound understanding of our products and offering guidance to our customers
- Taking ownership of customer complaints and dealing with them professionally
Who are we looking for?
Our ideal candidate will be;
- Customer focused and deliver excellent store experiences
- Naturally be able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you\’re excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! Still click apply! You may just be the candidate we are looking for and we believe in transferrable skills. Some prior experience in a supervisory role is desired but not essential.
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and15% off your next Holiday
- 30 Days Annual Leave – Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Apply today! If you would like more information, please email our team at careers@midcounties.coop
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Team Leader employer: Co-Operative Energy Ltd
Contact Detail:
Co-Operative Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the values and mission of Your Co-op. Understanding their commitment to community and customer service will help you align your responses during the interview, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or handled customer complaints. This will demonstrate your leadership skills and ability to maintain excellent customer service under pressure.
✨Tip Number 3
Research local products and promotions that Your Co-op offers. Being knowledgeable about what they sell will not only impress your interviewers but also show your enthusiasm for the role and the community.
✨Tip Number 4
Be ready to discuss how you can motivate and support your team during busy periods. Think of strategies you've used in the past to keep morale high and ensure tasks are completed efficiently, as this is crucial for a Team Leader.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Team Leader position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory or leadership experience you have. Use specific examples to demonstrate your ability to motivate a team, manage customer service, and achieve sales targets.
Showcase Your Customer Focus: Since the role requires a strong customer focus, include examples of how you've delivered excellent customer service in the past. Mention any relevant achievements that showcase your ability to enhance customer loyalty and satisfaction.
Express Enthusiasm for Community Engagement: Mention your interest in community projects and how you can contribute to local initiatives. This shows that you align with the company's values and are willing to engage beyond just the store environment.
How to prepare for a job interview at Co-Operative Energy Ltd
✨Show Your Customer Focus
Emphasise your commitment to excellent customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you motivate a team. Think of instances where you've successfully led a group, delegated tasks, or resolved conflicts to showcase your supervisory experience.
✨Know the Products
Familiarise yourself with the products offered by the co-op and any local promotions. Being able to discuss these confidently will show your enthusiasm for the role and your ability to guide customers effectively.
✨Be Community-Oriented
Highlight any past involvement in community projects or initiatives. This aligns with the company's values and shows that you're not just focused on sales but also on building relationships within the community.
