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- Tasks: Lead a team, support managers, and enhance customer experiences.
- Company: Your Co-op, committed to diversity and inclusion.
- Benefits: Up to 60% employee discounts, 30 days annual leave, and health support.
- Why this job: Make a real impact by motivating your team and delighting customers.
- Qualifications: Customer-focused with strong communication skills; supervisory experience is a plus.
- Other info: Join a dynamic workplace where your authentic self is valued.
The predicted salary is between 28800 - 43200 £ per year.
Being a Team Leader with Your Co-op is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
Some of your key responsibilities as a Team Leader would include:
- Going the extra mile to ensure customers have a fantastic store experience
- Motivating and supporting the team by leading from the front
- Having a sound understanding of our products and offering guidance to our customers
- Taking ownership of customer complaints and dealing with them professionally
Who are we looking for?
Our ideal candidate will be:
- Customer focused and deliver excellent store experiences
- Naturally able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At Your Coop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! Still click apply! You may just be the candidate we are looking for and we believe in transferable skills. Some prior experience in a supervisory role is desired but not essential.
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave – Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Apply today! If you would like more information, please email our team at careers@midcounties.coop
Team Leader employer: Co-Operative Energy Ltd
Contact Detail:
Co-Operative Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Your Co-op's values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Team Leader, you'll need to demonstrate how you can handle customer complaints and create fantastic store experiences. Role-play with a friend or family member to get comfortable with these scenarios.
✨Tip Number 3
Show off your leadership style! Think about examples from your past where you've motivated a team or led by example. Be ready to share these stories during your interview to highlight your potential as a Team Leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really keen on joining the Your Co-op family!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that demonstrate your commitment to providing fantastic store experiences.
Demonstrate Leadership Skills: As a Team Leader, you'll be motivating and supporting your team. In your application, tell us about any previous experience where you've led a team or taken ownership of a project. We love to see how you can inspire others!
Be Authentic: At StudySmarter, we value authenticity. Don’t worry if your experience doesn’t match the job description perfectly. Just be yourself and share your unique skills and experiences that could make you a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Co-Operative Energy Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the products and services offered by Your Co-op. Familiarise yourself with their offerings so you can confidently guide customers and answer any questions during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight how you led from the front and supported your colleagues, as this is key for a Team Leader role.
✨Customer Focus is Key
Be ready to discuss how you would go the extra mile for customers. Think of specific instances where you provided excellent customer service or resolved complaints effectively, as this will demonstrate your customer-centric approach.
✨Embrace Inclusivity
Since Your Co-op values diversity and inclusion, be prepared to talk about how you can contribute to a positive workplace culture. Share your thoughts on teamwork and how you can help create an environment where everyone feels valued.
