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- Tasks: Lead a team to enhance customer experiences and achieve store targets.
- Company: A leading cooperative retailer in Gloucester with a focus on inclusivity.
- Benefits: Employee discounts, generous annual leave, and health support programmes.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: Customer-focused, team-oriented, and resilient under pressure.
- Other info: Join a diverse workplace where your unique skills can truly shine!
The predicted salary is between 28800 - 43200 £ per year.
A leading cooperative retailer in Gloucester is seeking a Team Leader to enhance customer experiences and support store targets. This role involves motivating staff, addressing customer complaints, and providing exceptional service.
Ideal candidates will be customer-focused, team-oriented, and exhibit resilience under pressure.
We offer employee discounts, generous annual leave, and health support programs. Apply today to join a diverse and inclusive workplace where your unique skills can shine!
Team Leader: Elevate Customer Experience & Team Coaching in Steventon employer: Co-Operative Energy Ltd
Contact Detail:
Co-Operative Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader: Elevate Customer Experience & Team Coaching in Steventon
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or local events. They can give you insider info on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We recommend using the STAR method to structure your answers, showcasing your skills in motivating staff and handling complaints.
✨Tip Number 3
Show your passion for customer experience! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to enhancing customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Team Leader: Elevate Customer Experience & Team Coaching in Steventon
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in enhancing customer experiences. We want to see how you've gone above and beyond to support customers in previous roles, so share those stories!
Team Spirit is Key: Since this role is all about teamwork, let us know how you’ve motivated and supported your colleagues in the past. We love seeing examples of collaboration and team success!
Be Resilient: We’re looking for candidates who can handle pressure with grace. Share any experiences where you’ve successfully managed challenges or complaints, showing us your problem-solving skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Co-Operative Energy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the cooperative retailer. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in enhancing customer experiences.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to motivate and support your team. Prepare examples of how you've successfully led a team in the past, especially in challenging situations. Highlight your ability to address complaints and turn negative experiences into positive ones.
✨Demonstrate Customer Focus
Be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can relate these experiences to the role's requirements. Showing that you understand the importance of exceptional service will set you apart from other candidates.
✨Prepare for Pressure Scenarios
Since resilience under pressure is key for this role, think of examples where you've handled stressful situations effectively. Practice articulating how you maintained composure and made decisions that benefited both the team and the customers.
