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- Tasks: Lead a team, support managers, and drive sales to enhance customer experiences.
- Company: Join OurCoop, a diverse and inclusive workplace focused on community.
- Benefits: Enjoy discounts, generous leave, health programmes, and full training.
- Why this job: Make a real impact by motivating your team and delighting customers.
- Qualifications: Customer-focused, enthusiastic, and confident with strong communication skills.
- Other info: No prior supervisory experience required; transferable skills are valued.
The predicted salary is between 28800 - 43200 £ per year.
Being a Team Leader with OurCoop is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
Some of your key responsibilities as a Team Leader would include:
- Going the extra mile to ensure customers have a fantastic store experience
- Motivating and supporting the team by leading from the front
- Having a sound understanding of our products and offering guidance to our customers
- Taking ownership of customer complaints and dealing with them professionally
Who are we looking for?
Our ideal candidate will be:
- Customer focused and deliver excellent store experiences
- Naturally able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At OurCoop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry! Still click apply! You may just be the candidate we are looking for and we believe in transferrable skills. Some prior experience in a supervisory role is desired but not essential.
What can we offer you?
- Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
- 30 Days Annual Leave - Rising with service up to a maximum of 37 days
- Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
- Full Training and Accredited Development Plans
- Enhanced Maternity, Paternity and Family leave and more!
Apply today!
Team Leader in Seaham employer: Co-Operative Energy Ltd
Contact Detail:
Co-Operative Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Seaham
✨Tip Number 1
Get to know the company culture! Before your interview, check out OurCoop's social media and website. Understanding their values and how they treat customers will help you connect during your chat.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear about your experiences that show you're ready to lead from the front.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare examples of how you've gone the extra mile for customers in the past. This is key for a Team Leader role at OurCoop.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you think your experience isn’t a perfect match, we value transferrable skills. You might just be the candidate we’re looking for!
We think you need these skills to ace Team Leader in Seaham
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that demonstrate your commitment to providing fantastic store experiences.
Be Yourself: At StudySmarter, we value authenticity! Don’t stress if your experience doesn’t match the job description perfectly. Just be honest about your skills and how they can transfer to this role. We’re looking for enthusiasm and a friendly nature!
Highlight Leadership Experience: Even if you haven’t held a formal supervisory role, think about times when you’ve motivated or supported a team. Share these experiences in your application to show us your potential as a Team Leader.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Co-Operative Energy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research OurCoop. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can drive sales and enhance customer experiences through effective leadership.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of specific instances where you've gone the extra mile for a customer. This will demonstrate your customer-focused approach and problem-solving skills, which are crucial for this role.
✨Be Yourself and Stay Positive
OurCoop values authenticity and resilience. During the interview, let your personality shine through. Be friendly and approachable, and don’t hesitate to share your enthusiasm for the role. A positive attitude can make a lasting impression!
