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- Tasks: Lead a team to enhance customer experiences and achieve store targets.
- Company: A leading cooperative retailer in Gloucester with a focus on inclusivity.
- Benefits: Employee discounts, generous annual leave, and health support programmes.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: Customer-focused, team-oriented, and resilient under pressure.
- Other info: Join a diverse workplace where your unique skills can truly shine!
The predicted salary is between 28800 - 43200 £ per year.
A leading cooperative retailer in Gloucester is seeking a Team Leader to enhance customer experiences and support store targets. This role involves motivating staff, addressing customer complaints, and providing exceptional service.
Ideal candidates will be customer-focused, team-oriented, and exhibit resilience under pressure.
We offer employee discounts, generous annual leave, and health support programs. Apply today to join a diverse and inclusive workplace where your unique skills can shine!
Team Leader: Elevate Customer Experience & Team Coaching in Oxford employer: Co-Operative Energy Ltd
Contact Detail:
Co-Operative Energy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader: Elevate Customer Experience & Team Coaching in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Team Leader.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer experience and team coaching. We should be ready to share specific examples of how we've motivated teams and handled customer complaints effectively.
✨Tip Number 3
Showcase your resilience! During interviews, we can highlight situations where we've thrived under pressure. This will demonstrate our ability to maintain exceptional service even when things get tough.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re genuinely interested in joining our diverse and inclusive workplace.
We think you need these skills to ace Team Leader: Elevate Customer Experience & Team Coaching in Oxford
Some tips for your application 🫡
Show Your Customer Focus: When writing your application, make sure to highlight your experience in enhancing customer experiences. We want to see how you've gone above and beyond to support customers in previous roles.
Team Spirit is Key: Emphasise your ability to work well within a team. Share examples of how you've motivated colleagues or contributed to a positive team environment. We love seeing that team-oriented mindset!
Be Resilient: Don’t shy away from discussing challenges you've faced in the past. We appreciate candidates who can demonstrate resilience under pressure, so share those stories that show how you’ve tackled tough situations.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Co-Operative Energy Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the cooperative retailer. Understand their values, mission, and what sets them apart in customer service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to motivate and support your team. Prepare examples of how you've successfully led a team in the past, especially in challenging situations. Highlight your ability to address customer complaints and turn them into positive experiences.
✨Demonstrate Customer Focus
Be ready to discuss your approach to enhancing customer experiences. Think of specific instances where you went above and beyond for a customer. This will illustrate your commitment to exceptional service and align with the company's focus on customer satisfaction.
✨Prepare for Pressure Scenarios
Since resilience under pressure is key for this role, think about times when you've had to handle stressful situations. Be prepared to share how you managed those moments and what strategies you used to maintain a positive environment for both customers and your team.
