The Co-operative Bank is seeking a Customer Service Telephone Advisor in Coventry to deliver exceptional service on inbound calls, identify customer banking needs, and guide safe banking practices. The role includes training, hybrid work, and a discretionary bonus depending on performance.
You will join a fast-paced contact centre, engaging a diverse range of customers and resolving queries with accuracy and care, while progressing through training to handle more complex situations.
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Inbound Banking Support Advisor in Coventry employer: Co-operative Bank plc
Coventry Building Society is an exceptional employer, offering a collaborative work culture that fosters innovation and professional growth. Employees benefit from comprehensive training opportunities and a supportive environment that encourages cross-functional teamwork, making it an ideal place for those looking to make a meaningful impact in financial planning and analysis.