The Co-operative Bank is seeking a Customer Service Telephone Advisor for a hybrid role in Coventry. You will handle high volumes of inbound calls, identify customer banking needs, and provide guidance on safe banking and fraud prevention. Training will be provided for systems and processes.
Starting 4 January, the role involves 35 hours per week on a 5-day shift pattern, with hybrid working after initial training and access to staff facilities in Coventry. Competitive benefits apply.
Hybrid Banking Customer Advisor in Coventry employer: Co-operative Bank plc
Coventry Building Society is an exceptional employer, offering a collaborative work culture that fosters innovation and professional growth. Employees benefit from comprehensive training opportunities and a supportive environment that encourages cross-functional teamwork, making it an ideal place for those looking to make a meaningful impact in financial planning and analysis.