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- Tasks: Provide friendly service, support customers, and help keep the store running smoothly.
- Company: Join the Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme.
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
The predicted salary is between 10 - 15 £ per hour.
Location: 11 High Street, Witney, OX28 6HW.
Pay: £12.60 per hour.
Contract: 21 hours per week + regular overtime, permanent contract, part time.
Working pattern: varied shifts including early mornings (6am opening), afternoons, evenings to 6pm and weekends, to be discussed at interview.
Role will include working in our in-store bakery. Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op.
When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Work together to make everyone’s day better – supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Witney employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Witney
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with us during the interview, show how your own values align with ours. We love seeing candidates who genuinely care about community and customer service.
✨Tip Number 2
Practice makes perfect! Before your interview, try role-playing common customer scenarios with a friend. This will help you feel more confident when it comes to showcasing your people skills.
✨Tip Number 3
Be flexible and open-minded! Since the role involves varied shifts, let us know your availability and willingness to adapt. It shows you’re ready to jump in and help out wherever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to highlight your enthusiasm for joining the Co-op team!
We think you need these skills to ace Customer Team Member in Witney
Some tips for your application 🫡
Keep it Simple: When applying, remember that you don’t need a CV! Just focus on filling out the application form clearly and concisely. We want to see your personality shine through!
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We’re all about putting customers first, so share any relevant experiences that showcase your ability to connect with people.
Be Flexible: Since the role involves varied shifts, let us know about your availability. Being open to different working hours can really make you stand out as a candidate!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Co-op!
How to prepare for a job interview at Co-op
✨Know the Company Values
Before your interview, take some time to understand Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles during the conversation.
✨Showcase Your People Skills
As a Customer Team Member, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will highlight your great people skills!
✨Be Ready for Shift Discussions
Since the role involves varied shifts, be prepared to discuss your availability openly. Think about your flexibility and how you can accommodate different working hours, including early mornings and weekends.
✨Emphasise Your Problem-Solving Abilities
Co-op values a positive approach to change and problem-solving. Come equipped with examples of challenges you've faced in previous roles and how you tackled them. This will show that you're ready to support both customers and your team.
