Overview
Monday-Friday, 37.5 hours flexible between 9am and 9pm, with some evening requirements and two in four Saturdays, or part time minimum 4 days per week
Remote across England and Wales with occasional travel required
For this role you'll be required to start on 16th March 2026
We're looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues - without the jargon. You'll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support.
In this role, you'll discuss solutions with potential clients using a consultative approach. You don't need a background in law to do this job, as we'll provide full training and ongoing development. If you've got the client care skills and commercial awareness we're looking for, we can offer you the chance to build your career with a business that puts people at the heart of its strategy.
What you'll do
Attend video or phone-based appointments to discuss the benefits of later life legal services with clients
Work closely with clients to identify their different needs, providing information and solutions to best meet their requirements
Explain legal issues to clients in an understandable way, without legal jargon
Develop positive relationships with Co-op colleagues, working together to provide the best possible client journey
Perform to agreed targets to deliver outstanding client outcomes and commercial success
Occasionally travel for face-to-face client or company meetings
What you'll bring
Previous experience of B2B or B2C consultative sales and supporting customers to make decisions
A full UK driving licence and access to your own vehicle
Confidence, empathy and understanding when speaking with potential clients
Active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions
The ability to consult and influence while showing enthusiasm for our products and services
Advanced level of literacy and numeracy
The ability to achieve key targets
Good general IT skills, with the ability to quickly learn and adapt to new systems
Why Co-op?
At Co-op, we\'re owned by our members. And because we\'re owned by you, we can do right by you. So when you join us, you\'re not just taking a job, you\'re joining a movement. We\'re an organisation that puts people and communities first, and we\'re powered by purpose. We want this to be a place where you can thrive, so you\'ll also receive:
Coaching, training, and support to help you develop
A pension with up to 10% employer contributions
Monthly incentive scheme
28 days holiday plus
Sales Consultant - Legal Services in West Bromwich employer: Co-op
Co-op is an excellent employer that fosters a collaborative and innovative work culture, particularly for the Senior Power Platform & Automation Engineer role. With a strong focus on employee growth, you will have opportunities to mentor colleagues and lead digital transformation initiatives while enjoying the flexibility of a hybrid working model in Manchester. The company values your contributions and offers a supportive environment where you can thrive and make a meaningful impact.
