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- Tasks: Join our team to provide excellent customer service and support store operations.
- Company: Co-op has been dedicated to fairness for over 175 years, serving communities with care.
- Benefits: Enjoy flexible hours, 31 days holiday, a pension scheme, and a 30% discount on products.
- Why this job: Be part of a friendly team, gain valuable experience, and support your local community.
- Qualifications: No specific qualifications required; just a passion for helping others and teamwork.
- Other info: Full training provided, with rotas shared three weeks in advance for your convenience.
Contract: 16-24 hours per week + regular overtime, 6 month temporary contract, part time.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Full, paid training provided.
When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience.
Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
Support your local community – get involved in all kinds of activities and events!
The flexibility to work a range of different shifts.
Additional benefits include:
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace: We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments.
Weekend Shifts - Team Member - Flexible Hours employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Shifts - Team Member - Flexible Hours
✨Tip Number 1
Familiarise yourself with Co-op's values and community initiatives. During the interview, you can demonstrate your understanding of their commitment to fairness and community support, which will show that you're a good fit for their team.
✨Tip Number 2
Be prepared to discuss your availability for varied shifts. Since the role requires flexibility, showing that you can adapt to different working hours will make you a more attractive candidate.
✨Tip Number 3
Highlight any previous customer service experience you have. Even if it's not in retail, being able to showcase your ability to provide friendly and thoughtful service will resonate well with the hiring team.
✨Tip Number 4
Research common interview questions for customer service roles. Practising your responses will help you feel more confident and articulate during the interview, allowing you to effectively convey your enthusiasm for the position.
We think you need these skills to ace Weekend Shifts - Team Member - Flexible Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight key skills and experiences that align with what Co-op is looking for.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service, teamwork, and flexibility. Use specific examples that demonstrate your ability to provide friendly service and support colleagues.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Co-op's values and how you can contribute to their mission of serving the community.
Prepare for Online Assessments: Familiarise yourself with the types of online assessments you will need to complete as part of the application process. Practice similar assessments if possible to ensure you are comfortable with the format.
How to prepare for a job interview at Co-op
✨Show Your Customer Service Skills
As a Customer Team Member, you'll be expected to provide friendly and thoughtful service. Prepare examples of how you've successfully helped customers in the past, whether it's resolving issues or enhancing their shopping experience.
✨Demonstrate Teamwork
This role involves working closely with colleagues. Be ready to discuss your experiences in team settings, highlighting how you’ve supported others and contributed to a positive work environment.
✨Emphasise Flexibility
With varied shifts including early mornings and late evenings, it's important to show your willingness to adapt. Mention any previous roles where you had to manage different schedules or tasks effectively.
✨Research Co-op's Values
Understanding Co-op's commitment to community and inclusivity will help you stand out. Familiarise yourself with their values and think about how you can contribute to their mission of making things fairer for members and communities.
