Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team in a fast-paced Co-op store, delivering essential services to the community.
- Company: Join the Co-op, a community-focused organisation that values its members.
- Benefits: Earn £13.99 per hour, enjoy 30% discount, and access flexible pay options.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
- Other info: Flexible shifts, full training provided, and excellent career development opportunities.
The predicted salary is between 11 - 16 £ per hour.
As a Customer Team Leader, you'll lead a small team in a fast-paced Co-op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters
You’ll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll be a champion for Co-op membership, helping to drive the growth of our unique business.
What you’ll do
- Own the day-to-day running of the store by leading the team on your shift
- Motivate, coach, and support your team to deliver great service and efficient operations
- Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
- Support store performance through merchandising, stock accuracy, and HR processes
- Champion Co-op through community engagement and membership growth
Passion for people and leadership
The ability to work flexibly and lead by example. Skills in retail, merchandising, or team management (experience not essential).
Pay: £13.99 per hour
Contract: 16-24 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
30% colleague member discount in store - see below for more benefits.
You must be aged 18+ to authorise age-related sales. At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days of holiday (pro-rata)
Customer Team Leader in Tiverton employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader in Tiverton
✨Tip Number 1
Get to know the Co-op values and culture before your interview. This will help you connect with the team and show that you're genuinely interested in being part of the community.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated or supported a team, even if it was just in a casual setting. This will help you shine during the interview.
✨Tip Number 3
Be ready to discuss how you can contribute to community engagement. The Co-op is all about connecting with local charities, so have some ideas up your sleeve!
✨Tip Number 4
Apply through our website for a smooth process. You won't need a CV, just complete our assessments on your mobile – it's quick and easy!
We think you need these skills to ace Customer Team Leader in Tiverton
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and community engagement.
Show Your Leadership Skills: As a Customer Team Leader, we’re looking for someone who can motivate and support a team. Highlight any experiences where you've led a group or helped others succeed, even if it’s outside of work!
Tailor Your Responses: Make sure to tailor your answers to reflect the job description. Mention how your skills align with our mission to deliver essential services and engage with the community. It shows us you’ve done your homework!
Apply Through Our Website: We’ve made it super easy to apply directly from your mobile! Skip the CV and complete our assessments on our website. It’s quick, straightforward, and gets you one step closer to joining our Co-op family.
How to prepare for a job interview at Co-op
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with the Co-op's values and mission. Understanding what the company stands for will help you align your answers with their ethos, showing that you're not just looking for any job, but that you genuinely want to be part of their community-focused movement.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to motivate and support your team. Think of examples from your past experiences where you've successfully led a group or helped someone improve. Be ready to discuss how you can inspire others and create a positive work environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations on the shop floor, like dealing with a difficult customer or managing stock levels. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
✨Engage with Community Initiatives
Since community engagement is key for this role, think about ways you've been involved in local initiatives or how you could contribute to Co-op's community efforts. Bring these ideas to the interview to demonstrate your passion for making a difference and your commitment to the Co-op's mission.
