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- Tasks: Lead and develop a store team while providing excellent customer service.
- Company: A leading retail company in England with an inclusive workplace.
- Benefits: Flexible shifts, 36 days holiday, discounts, and virtual healthcare services.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong communication and organisational skills, with a focus on personal development.
- Other info: Part-time contract with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading retail company in England is seeking a Customer Team Leader to provide excellent service and lead the store team. You will coach team members, ensure store safety, and manage stock accuracy while being part of an inclusive workplace. The role requires great communication and organizational skills, alongside a commitment to personal development.
This position offers a part-time contract with flexible shifts, 36 days of holiday, and generous employee benefits including discounts and virtual healthcare services.
Customer Team Leader: Lead & Develop Store Team in Sutton Coldfield employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader: Lead & Develop Store Team in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on how our experience aligns with leading a team and providing excellent customer service. Role-play with a friend to boost our confidence!
✨Tip Number 3
Showcase our passion for personal development! During interviews, we can share examples of how we've grown in previous roles. This will highlight our commitment to both ourselves and the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on any updates or new opportunities that pop up.
We think you need these skills to ace Customer Team Leader: Lead & Develop Store Team in Sutton Coldfield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing excellent service. Share specific examples of how you've gone above and beyond for customers in the past. This will help us understand your commitment to creating a positive shopping experience.
Highlight Your Leadership Skills: As a Customer Team Leader, you'll be guiding and developing your team. Make sure to include any relevant experiences where you've successfully led a group or coached others. We want to know how you can inspire and motivate your colleagues!
Be Organised and Clear: Your written application should reflect your organisational skills. Keep it structured and easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us that you pay attention to detail.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, you’ll find all the information you need about the position there!
How to prepare for a job interview at Co-op
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what makes them stand out in the market. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Customer Team Leader, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully coached or motivated team members. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication and Organisation
Great communication and organisational skills are key for this role. Think of specific instances where you've effectively communicated with your team or managed stock accuracy. Be ready to discuss how you prioritise tasks and ensure safety in the workplace.
✨Express Your Commitment to Personal Development
The company values personal development, so be prepared to talk about how you invest in your own growth. Share any relevant training, courses, or experiences that have helped you improve your skills. This shows that you're proactive and eager to grow within the company.
