At a Glance
- Tasks: Lead a team to deliver outstanding customer service and manage store operations.
- Company: Major retail cooperative focused on community and inclusivity.
- Benefits: Comprehensive benefits package, discounts, and career development opportunities.
- Why this job: Be part of a team that values community while gaining leadership experience.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible shifts with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A major retail cooperative in England is looking for a Customer Team Leader to manage store operations and lead a small team. You will be instrumental in ensuring excellent customer service while maintaining stock levels and supporting community initiatives.
The role involves varied shifts, including morning and evening work, and offers a comprehensive benefits package including discounts and career development opportunities. Join a team that values community and inclusivity.
Store Team Leader - Retail & Customer Service employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader - Retail & Customer Service
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the team culture and what they really value in a Customer Team Leader.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with leading a team and ensuring excellent customer service. We want to show them that you’re not just a fit, but the perfect fit!
✨Tip Number 3
Show your passion for community initiatives! Be ready to discuss how you can contribute to local projects. This will demonstrate that you share their values and are committed to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Store Team Leader - Retail & Customer Service
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing excellent customer service. Share any experiences where you've gone above and beyond to help customers, as this will resonate with our values.
Highlight Your Leadership Skills: As a Store Team Leader, you'll be managing a small team. Make sure to include examples of how you've successfully led a team in the past, whether in retail or other settings. We want to see your ability to inspire and motivate others!
Be Clear About Your Availability: Since the role involves varied shifts, it's important to mention your availability in your application. Let us know if you're flexible with morning and evening work, as this will help us understand how you fit into our schedule.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status. Plus, it’s super easy!
How to prepare for a job interview at Co-op
✨Know the Company Inside Out
Before your interview, make sure you research the retail cooperative thoroughly. Understand their values, community initiatives, and customer service philosophy. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Team Leader, you'll be managing a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully led a team or resolved conflicts. Highlight how you can motivate others and ensure excellent customer service.
✨Prepare for Shift Flexibility Questions
Since the role involves varied shifts, be ready to discuss your availability and flexibility. Employers appreciate candidates who can adapt to different schedules, so emphasise your willingness to work mornings, evenings, and weekends if needed.
✨Demonstrate Community Engagement
This role values community involvement, so come prepared with ideas on how you can support local initiatives. Share any past experiences where you've contributed to community projects or how you envision enhancing the store's connection with the community.