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- Tasks: Lead a dynamic team to deliver outstanding customer experiences in a fast-paced retail environment.
- Company: Join a well-known retail organisation with a strong community focus.
- Benefits: Enjoy competitive benefits, including colleague discounts and career development opportunities.
- Why this job: Make a real difference in your community while growing your leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible shifts available to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
A well-known retail organization in the United Kingdom is seeking a Customer Team Leader to manage a team in a fast-paced store. You will be responsible for daily operations, motivating your team, and ensuring excellent customer service.
Key responsibilities include:
- Engaging with the community and supporting local events
- Setting a positive pace for the team
- Handling daily transactions
This position requires flexible shifts and offers competitive benefits including a colleague discount and career development.
Store Team Leader - Customer Experience & Growth employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader - Customer Experience & Growth
✨Tip Number 1
Get to know the company culture! Research their values and mission, and think about how your experience aligns with them. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about ensuring excellent customer experiences, prepare examples of how you've handled tough situations or motivated a team in the past. We want to see your problem-solving skills in action!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the store and its operations. They might share valuable insights that can give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Don’t miss out!
We think you need these skills to ace Store Team Leader - Customer Experience & Growth
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our focus on excellent customer interactions.
Highlight Your Leadership Skills: As a Store Team Leader, you'll be motivating a team, so make sure to showcase your leadership abilities in your application. Talk about times you've successfully led a team or project, and how you inspired others to achieve their best.
Be Community-Focused: We love candidates who engage with the community! Mention any local events you've participated in or initiatives you've supported. This shows us that you understand the importance of connecting with customers beyond just the store.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to demonstrate that you’re a perfect fit for the role. And remember, apply through our website for the best chance!
How to prepare for a job interview at Co-op
✨Know the Company Inside Out
Before your interview, do some homework on the retail organisation. Understand their values, mission, and recent community initiatives. This will help you connect your answers to their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Store Team Leader, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Engage with Customer Experience Scenarios
Think about how you would handle various customer service situations. Be ready to discuss how you would engage with the community and support local events. This shows that you understand the importance of customer experience and community involvement in this role.
✨Be Ready for Flexibility Questions
Since the position requires flexible shifts, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you’ve successfully managed changing schedules or worked in fast-paced environments.
