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- Tasks: Lead a team to deliver outstanding customer service in a vibrant retail environment.
- Company: Community-focused retail company dedicated to excellent service.
- Benefits: Flexible shifts, full training, pension scheme, and generous product discounts.
- Why this job: Make a positive impact in your community while growing your career.
- Qualifications: Strong people skills, organisational abilities, and a passion for customer satisfaction.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A community-based retail company is seeking a Customer Team Leader to provide excellent service and lead a team in a dynamic environment. This role offers full training, flexible shifts, and numerous benefits, including a pension scheme with up to 10% employer contributions and a generous discount on products.
Ideal candidates should possess great people skills, organizational capabilities, and a genuine care for customer satisfaction. Join us to make a positive impact in the community and grow your career.
Store Team Leader - Customer Experience & Coaching employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader - Customer Experience & Coaching
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to understand their values and community involvement. This will help you connect with the team and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Practice your people skills! Since this role is all about customer experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories during the interview!
✨Tip Number 3
Be ready to showcase your organisational skills! Prepare to discuss how you manage tasks and lead a team effectively. We love candidates who can demonstrate their ability to keep things running smoothly in a dynamic environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team and contributing to our community-focused mission.
We think you need these skills to ace Store Team Leader - Customer Experience & Coaching
Some tips for your application 🫡
Show Your People Skills: In your application, highlight your experience in customer service and how you've successfully led teams. We want to see that you genuinely care about making customers happy!
Be Organised: Demonstrate your organisational skills by providing clear examples of how you've managed tasks or projects in the past. A well-structured application shows us you're ready for the dynamic environment we offer.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting to show us you understand what we're looking for in a Customer Team Leader.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Co-op
✨Know the Company Inside Out
Before your interview, take some time to research the community-based retail company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Customer Team Leader, your ability to connect with people is crucial. Prepare examples from your past experiences where you've successfully led a team or resolved customer issues. Highlighting these skills will demonstrate that you can foster a positive environment for both customers and staff.
✨Emphasise Organisational Skills
In a dynamic retail environment, being organised is key. Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific strategies or tools you use to keep everything running smoothly, which will reassure them of your capability to handle the role.
✨Express Your Passion for Customer Satisfaction
Make sure to convey your genuine care for customer satisfaction during the interview. Share stories that illustrate your commitment to going above and beyond for customers. This will resonate well with the company's focus on excellent service and community impact.
