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- Tasks: Lead a team, ensure excellent customer service, and manage stock accuracy.
- Company: A leading retail cooperative in England with a focus on community engagement.
- Benefits: Enjoy staff discounts, training resources, and a flexible working environment.
- Why this job: Join a purpose-driven organisation where your leadership can truly make a difference.
- Qualifications: Passion for leadership and strong customer service skills.
- Other info: Great opportunity to thrive in a supportive and dynamic retail environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail cooperative in England is seeking a Customer Team Leader to oversee daily store operations. The successful candidate will lead a team, drive service excellence, and manage stock accuracy. This role requires a passion for leadership and the ability to support a flexible working environment.
The cooperative offers various perks, including staff discounts, training resources, and a commitment to community engagement. Join us to contribute to a purpose-driven organization where you can thrive.
Store Team Lead: Customer Service & Operations employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Lead: Customer Service & Operations
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the cooperative on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend role-playing with a friend to build confidence and refine your answers.
✨Tip Number 3
Show your passion for community engagement during interviews. Share examples of how you've contributed to your community or led initiatives that align with the cooperative's values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Store Team Lead: Customer Service & Operations
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience. We want to see how you've motivated teams and driven service excellence in past roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Customer Team Leader role. We love seeing candidates who take this extra step.
Be Passionate About Customer Service: Let your passion for customer service shine through in your application. Share examples of how you've gone above and beyond to ensure customer satisfaction, as this is key to thriving in our cooperative.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Co-op
✨Know the Company Inside Out
Before your interview, make sure you research the retail cooperative thoroughly. Understand their values, mission, and community engagement initiatives. This will not only help you answer questions more effectively but also show your genuine interest in being part of their purpose-driven organisation.
✨Showcase Your Leadership Skills
As a Store Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or improved service excellence. Be ready to discuss how you can motivate and support your team in a flexible working environment.
✨Highlight Your Customer Service Expertise
Customer service is key in this role, so be prepared to talk about your approach to delivering exceptional service. Think of specific situations where you've gone above and beyond for customers, and how you ensure stock accuracy while maintaining a positive shopping experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training resources available, or how the cooperative engages with the community. This shows that you're not just interested in the job, but also in contributing to the overall success of the store and its values.
