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- Tasks: Lead a team to deliver exceptional service and manage store operations.
- Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
- Benefits: Enjoy a competitive salary, annual bonus, 36 days holiday, and discounts on products.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in team management and strong communication skills are essential.
- Other info: We welcome diverse applicants and offer adjustments for disabilities during recruitment.
The predicted salary is between 32000 - 38000 £ per year.
Closing date: 29-08-2025
Store Manager – Thurso
Location: Meadow Lane, Thurso, KW14 8ER
Salary: £38,000 – £45,000 per annum plus great benefits
Permanent
We\’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package.
As a Store Manager, you\’ll help to deliver the store purpose by guiding the commercial and community strategies in your store. You\’ll also lead your team and show them how to make shopping at Co-op a fantastic experience, you\’ll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities.
In this role, you can expect to:
• Empower your team to deliver great service, personally promoting the Co-op difference to customers and members
• Build an inclusive culture where everyone can speak up and share their views
• Develop your team through regular performance conversations to help them reach their potential
• Make sure the store is safe, legal and operational
• Manage and optimise your store\’s commercial performance, recruit new team members and manage HR processes
You\’ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You\’ll also need:
• Resilience and great problem solving skills
• The ability to understand and analyse commercial information
• Willingness to roll up your sleeves and support the team with delivery of store activities
In return for your passion and commitment, you\’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service)
You\’ll also get:
• Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store
• A pension with up to 10% employer contributions
• Wagestream app – giving access to a percentage of your pay as you earn it
• Cycle to work scheme
• Coaching and training to support your career development
At Co-op, we\’re proud to do things a different way. As one of the world\’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we\’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
We\’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We\’ll ask whether you\’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we\’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process .
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you\’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Store Manager - Thurso employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Thurso
✨Tip Number 1
Familiarise yourself with Co-op's values and community initiatives. Understanding their commitment to social purpose will help you align your answers during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you've motivated staff or improved customer service, as this will demonstrate your leadership skills effectively.
✨Tip Number 3
Brush up on your commercial awareness. Be ready to discuss how you would analyse sales data and implement strategies to improve store performance, as this is a key aspect of the Store Manager role.
✨Tip Number 4
Showcase your problem-solving abilities by preparing for situational questions. Think of challenges you've faced in previous roles and how you overcame them, as this will highlight your resilience and adaptability.
We think you need these skills to ace Store Manager - Thurso
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Focus on achievements that demonstrate your ability to lead a team, manage commercial performance, and enhance customer experience.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the Co-op's values. Use specific examples from your past experiences to illustrate how you can empower your team and contribute to the store's success.
Prepare for Online Assessments: Since the application process includes online assessments, practice similar tests beforehand. This will help you feel more confident and perform better during the actual assessments.
How to prepare for a job interview at Co-op
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully guided and developed teams in the past, focusing on your coaching and motivational skills.
✨Understand the Co-op's Values
Familiarise yourself with the Co-op's mission and values before the interview. Be prepared to discuss how you can contribute to their community-focused approach and how you align with their commitment to building diverse teams.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and resilience. Think of specific situations where you've had to overcome challenges in a busy retail environment and how you managed to keep your team motivated.
✨Highlight Your Commercial Acumen
Since managing and optimising commercial performance is key to this role, be ready to discuss your experience with analysing commercial information. Provide examples of how you've used data to drive sales and improve store performance.
