Store Manager - Thurso
Store Manager - Thurso

Store Manager - Thurso

Highland +1 Full-Time 32000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create an amazing shopping experience and drive store performance.
  • Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
  • Benefits: Enjoy a competitive salary, annual bonus, 36 days holiday, and discounts on products.
  • Why this job: Make a real impact in your community while developing your leadership skills.
  • Qualifications: Experience in team management and a service-oriented environment is essential.
  • Other info: We welcome diverse applicants and offer support for those with disabilities.

The predicted salary is between 32000 - 36000 £ per year.

Closing date: 29-08-2025

Store Manager – Thurso

Location: Meadow Lane, Thurso, KW14 8ER

Salary: £38,000 – £45,000 per annum plus great benefits

Permanent

 

We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package.

As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. 

In this role, you can expect to:

• Empower your team to deliver great service, personally promoting the Co-op difference to customers and members

• Build an inclusive culture where everyone can speak up and share their views

• Develop your team through regular performance conversations to help them reach their potential

• Make sure the store is safe, legal and operational

• Manage and optimise your store’s commercial performance, recruit new team members and manage HR processes

You’ll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You’ll also need:

• Resilience and great problem solving skills 

• The ability to understand and analyse commercial information

• Willingness to roll up your sleeves and support the team with delivery of store activities 

In return for your passion and commitment, you’ll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service)

You’ll also get:

• Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store

• A pension with up to 10% employer contributions

• Wagestream app – giving access to a percentage of your pay as you earn it

• Cycle to work scheme

• Coaching and training to support your career development

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. 

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. 

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. 

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process . 

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at

jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

Locations

Highland Thurso

Store Manager - Thurso employer: Co-op

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our Store Managers to lead their teams effectively. With a competitive salary, generous benefits including a substantial holiday allowance and a commitment to employee development through coaching and training, we ensure that our staff can thrive both personally and professionally. Located in Thurso, you will be part of a community-focused organisation that values diversity and social responsibility, making your role not just a job, but a meaningful contribution to the local area.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Thurso

✨Tip Number 1

Familiarise yourself with Co-op's values and community initiatives. Understanding their commitment to social purpose will help you align your answers during interviews and demonstrate your passion for the role.

✨Tip Number 2

Prepare examples of how you've successfully led a team in a retail environment. Highlight your experience in coaching and developing staff, as this is crucial for the Store Manager position.

✨Tip Number 3

Brush up on your commercial awareness. Be ready to discuss how you've previously analysed sales data or managed store performance, as this will show your capability in optimising the store’s commercial success.

✨Tip Number 4

Think about how you can promote inclusivity within a team. Prepare to share strategies you've used to create an inclusive culture, as this aligns with Co-op's focus on community and teamwork.

We think you need these skills to ace Store Manager - Thurso

Team Leadership
Communication Skills
Problem-Solving Skills
Commercial Awareness
Coaching and Mentoring
Customer Service Excellence
Performance Management
Resilience
HR Processes Knowledge
Inclusivity and Diversity Awareness
Operational Management
Sales Optimisation
Community Engagement
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight your relevant experience in guiding and developing teams in a retail environment.

Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've empowered your team, promoted inclusivity, and developed team members through performance conversations.

Showcase Problem-Solving Abilities: Include examples in your application that demonstrate your resilience and problem-solving skills. Discuss situations where you successfully navigated challenges in a busy, service-focused environment.

Prepare for Online Assessments: Be ready to complete the two online assessments as part of the application process. Allocate around 20 minutes to complete these tests and ensure you are in a quiet environment to focus.

How to prepare for a job interview at Co-op

✨Show Your Leadership Skills

As a Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in guiding and developing teams. Share specific examples of how you've motivated and inspired your team members in the past.

✨Understand the Co-op Values

Familiarise yourself with the Co-op's mission and values. During the interview, demonstrate how your personal values align with theirs, especially regarding community engagement and inclusivity.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your resilience and problem-solving skills. Think of situations where you successfully navigated challenges in a busy retail environment and be ready to share those stories.

✨Know Your Commercial Metrics

Since the role involves managing commercial performance, brush up on key retail metrics. Be ready to discuss how you've used data to drive sales and improve store operations in your previous roles.

Store Manager - Thurso
Co-op

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