At a Glance
- Tasks: Lead a team to create an amazing shopping experience and drive store performance.
- Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
- Benefits: Enjoy a competitive salary, annual bonus, 36 days holiday, and 30% off Co-op products.
- Why this job: Be part of a diverse team making a real difference in local communities.
- Qualifications: Experience in team leadership and service-focused environments is essential.
- Other info: Flexible recruitment process for candidates with disabilities; complete two online assessments.
The predicted salary is between 27500 - 38500 £ per year.
Location: The Co-operative Food, Hither Green Lane, London, SE13 6RT
Salary: £32,500 - £38,500 per annum plus great benefits
Contract: Permanent
We’re looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package.
As a Store Manager, you will help to deliver the store purpose by guiding the commercial and community strategies in your store. You will also lead your team and show them how to make shopping at Co-op a fantastic experience, helping them to grow and learn so they can show our customers, colleagues, and members the difference Co-op brings to local communities.
In this role, you can expect to:
- Empower your team to deliver great service, personally promoting the Co-op difference to customers and members
- Build an inclusive culture where everyone can speak up and share their views
- Develop your team through regular performance conversations to help them reach their potential
- Make sure the store is safe, legal, and operational
- Manage and optimise your store’s commercial performance, recruit new team members, and manage HR processes
You will need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate, and inspire your team. You will also need:
- Resilience and great problem-solving skills
- The ability to understand and analyse commercial information
- A willingness to roll up your sleeves and support the team with delivery of store activities
In return for your passion and commitment, you will get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), 36 days holiday including bank holidays (rising with service), and 30% off Co-op branded products in our food stores all year-round. You will also get:
- A pension with up to 10% employer contributions
- Wagestream app – giving access to a percentage of your pay as you earn it
- Cyle to work scheme
- Coaching and training to support your career development
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at (url removed).
As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Store Manager - Hither Green, London employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Hither Green, London
✨Tip Number 1
Familiarise yourself with the Co-op's values and community initiatives. Understanding their commitment to social purpose will help you align your answers during interviews and demonstrate your passion for their mission.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight your experience in coaching and developing staff, as this is crucial for the Store Manager role.
✨Tip Number 3
Brush up on your commercial awareness. Be ready to discuss how you've previously analysed sales data or managed store performance, as this will show your capability in optimising the store's commercial success.
✨Tip Number 4
Think about how you can contribute to building an inclusive culture within the store. Prepare to share your ideas on fostering teamwork and encouraging open communication among staff.
We think you need these skills to ace Store Manager - Hither Green, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and team leadership. Use specific examples that demonstrate your ability to empower teams and enhance customer experiences, as these are key aspects of the Store Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community-focused retail and how you align with Co-op's values. Mention your problem-solving skills and your approach to developing an inclusive team culture, which are essential for this position.
Prepare for Online Assessments: Since the application process includes two online assessments, practice similar tests beforehand. Focus on scenarios related to team management and commercial performance, as these will likely be part of the evaluation.
Highlight Relevant Skills: When filling out your application, emphasise your communication skills, resilience, and ability to analyse commercial information. These traits are crucial for managing a busy store and leading a successful team.
How to prepare for a job interview at Co-op
✨Show Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in guiding and developing teams. Share specific examples of how you've motivated staff and created an inclusive culture.
✨Understand the Co-op's Values
Familiarise yourself with the Co-op's mission and values. During the interview, demonstrate how your personal values align with theirs, especially regarding community engagement and customer service.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your resilience and problem-solving skills. Think of past challenges you've faced in a retail environment and how you overcame them, focusing on your thought process and the outcomes.
✨Know Your Commercial Metrics
Since managing commercial performance is key, brush up on your understanding of retail metrics. Be ready to discuss how you've used data to drive sales and improve store operations in your previous roles.