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- Tasks: Join our team to provide excellent customer service and support store operations.
- Company: Co-op has been dedicated to fairness in communities for over 175 years.
- Benefits: Enjoy 31 days holiday, a pension scheme, and a 30% discount on all products.
- Why this job: Be part of a friendly team that values community and personal development.
- Qualifications: Must be 18 or over; no prior experience required as full training is provided.
- Other info: Flexible shifts available; supportive workplace with a focus on diversity and inclusion.
Customer Team Member at Co-op.
Location: Royal Bank Buildings, Main Street, Corpach, PH33 7JG
Contract: 12 hours per week + regular overtime, permanent, part time
Varied shifts including early mornings (from 5.45am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview.
Full, paid training provided.
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
Benefits include:
- 31 days holiday
- Pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. Responsibilities include:
- Providing great service on the tills and the shop floor
- Performing a wide range of tasks around the store like re-stocking shelves and cleaning up spillages
- Responding to queries and championing Co-op products and Membership
- Supporting store colleagues to solve problems for customers and members
- Keeping the store safe and legal by ensuring shelves are stocked and prices, dates, and temperatures are correct
- Introducing new products and services
- Getting involved in community activities and events
Additional benefits include:
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- Virtual healthcare services including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Dedicated support for personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace is important to us. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs.
We’re part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
As part of the application process for this job, you’ll need to complete two online assessments.
Store Community Assistant employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Community Assistant
✨Tip Number 1
Familiarise yourself with Co-op's values and community initiatives. Showing that you understand and align with their mission to support local communities can set you apart during the interview.
✨Tip Number 2
Be prepared to discuss your availability for varied shifts, including early mornings and late evenings. Flexibility is key for this role, so emphasising your willingness to adapt can make a positive impression.
✨Tip Number 3
Think of examples from your past experiences where you've provided excellent customer service or worked as part of a team. Being able to share these stories will demonstrate your suitability for the Customer Team Member role.
✨Tip Number 4
Research common questions asked in retail interviews, especially those related to teamwork and customer interactions. Practising your responses can help you feel more confident and articulate during the interview.
We think you need these skills to ace Store Community Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Store Community Assistant. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous customer service roles or teamwork experiences that demonstrate your ability to provide friendly and thoughtful service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the Co-op's values. Mention how you can contribute to the community and support your colleagues, as well as your willingness to work varied shifts.
Prepare for Online Assessments: Familiarise yourself with the types of online assessments you may encounter during the application process. Practice situational judgement tests and customer service scenarios to improve your chances of success.
How to prepare for a job interview at Co-op
✨Show Your Customer Service Skills
As a Store Community Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to respond to queries and create a positive shopping experience.
✨Demonstrate Teamwork
Co-op values collaboration among team members. During the interview, discuss instances where you've worked effectively as part of a team. Emphasise your willingness to support colleagues and solve problems together.
✨Understand the Role's Flexibility
The job requires working varied shifts, including early mornings and late evenings. Be ready to express your flexibility and willingness to adapt to different schedules. This shows that you're committed to meeting the needs of the store.
✨Engage with Community Involvement
Co-op encourages employees to get involved in local community activities. Share any experiences you have with community service or events, and express your enthusiasm for supporting local initiatives. This aligns with Co-op's values and mission.
