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- Tasks: Join our team as a Store Assistant, providing excellent customer service and supporting store operations.
- Company: Co-op has been dedicated to fairness for over 175 years, serving communities with care.
- Benefits: Enjoy 31 days holiday, a pension scheme, virtual healthcare, and a 30% discount on all products.
- Why this job: Be part of a friendly team, make a difference in your community, and grow your skills.
- Qualifications: No specific qualifications required; just a passion for helping others and a positive attitude.
- Other info: Flexible shifts, full training provided, and commitment to diversity and inclusion.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events!
The flexibility to work a range of different shifts:
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle-to-work scheme.
Building an inclusive workplace: We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments.
Store Assistant (Twilight Shifts) employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant (Twilight Shifts)
✨Tip Number 1
Familiarise yourself with Co-op's values and mission. Understanding their commitment to community and customer service will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your availability for varied shifts, especially twilight shifts. Being flexible and showing enthusiasm for working evenings and weekends can set you apart from other candidates.
✨Tip Number 3
Think of examples from your past experiences where you've provided excellent customer service or worked as part of a team. These anecdotes will demonstrate your capability to contribute positively to the Co-op environment.
✨Tip Number 4
Research the specific products and services offered by Co-op. Being knowledgeable about what they sell will allow you to engage more effectively with customers and show your genuine interest in the role.
We think you need these skills to ace Store Assistant (Twilight Shifts)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Store Assistant. Highlight key skills such as customer service, teamwork, and flexibility in working hours.
Tailor Your CV: Make sure your CV reflects relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that demonstrate your ability to work in a team and handle various tasks.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the Co-op values. Mention specific examples of how you can contribute to the team and enhance customer experiences.
Prepare for Online Assessments: Since the application process includes online assessments, practice similar tests if possible. This will help you feel more confident and perform better when completing them.
How to prepare for a job interview at Co-op
✨Show Your Customer Service Skills
As a Store Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to respond to queries and create a positive shopping experience.
✨Demonstrate Teamwork
Co-op values collaboration among team members. During the interview, discuss instances where you've worked effectively in a team to solve problems or support colleagues. This will show that you can contribute to a friendly and supportive work environment.
✨Be Flexible with Shifts
The role involves varied shifts, including twilight hours. Make sure to express your willingness to work different shifts, including evenings and weekends. This flexibility is crucial for the position and will demonstrate your commitment to the job.
✨Understand Co-op's Values
Familiarise yourself with Co-op's mission and values, especially their focus on community and inclusivity. Be ready to discuss how you can contribute to these values in your role as a Store Assistant, showing that you're aligned with their goals.
