Funeral Arranger - 6 Month Fixed Term Contract in Southport

Closing date: 16-11-2026

£13.47 per hour, plus benefits

Full time 37.5 hours per week, Monday to Friday 9am-5pm

Southport, PR8 3HS

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ depending on the role applied for.

Typical duties include but are not limited to:

• Preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.
• Building and maintaining positive relationships with clients and the community.
• Supporting clients both in person and over the phone, arranging family visits and answering client questions.
• Ensuring that the funeral home —both inside and out—is always clean, safe, and welcoming.
• Working with different digital systems and devices to accurately manage client documentation, funeral arrangements and invoicing.
• Referring regulated work, like selling and informing clients about funeral plans, to the Funeral Plan Arrangers.
• Supporting with manual handling of coffins and assisting in the care and preparation of the deceased.
• Updating client management applications, entering accurate and timely information.

What you’ll bring:

• Good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally.
• The ability to confidently work with numbers and perform basic calculations.
• A keen eye for detail and accuracy, ensuring regulatory policies and processes are adhered to.
• Good IT skills, with the ability to use a range of technology devices and systems.
• A passion for delivering great service and building relationships.
• High levels of empathy, discretion and care.
• The ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings.

Why Co-op?

At Co-op, we’re owned by our members. When you join us, you’re not just taking a job, you’re joining a movement. We want this to be a place where you can thrive, so you’ll also receive:

• 30% off Co-op branded products and 10% off other brands in our food stores all year-round.
• 23 days holidays (pro rata, rising with service).
• A pension with up to 10% employer contributions.
• Access to our Employee Assistance Programme which offers confidential advice and support.
• Access to virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• A friendly, supportive team and the knowledge that you make a huge difference to your community.

A place you’ll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process.

We reserve the right to remove a vacancy before the scheduled closing date.