At a Glance
- Tasks: Engage with clients to discuss legal services and provide tailored solutions.
- Company: Join Co-op Legal Services, a purpose-driven organisation focused on community support.
- Benefits: Enjoy flexible working hours, competitive salary, discounts, and wellness support.
- Why this job: Make a real impact while enjoying a great work/life balance and career growth.
- Qualifications: No legal background needed; just bring your customer service skills and enthusiasm.
- Other info: Remote work across England and Wales with occasional travel required.
The predicted salary is between 20000 - 40000 £ per year.
Closing date: 17-08-2025 Sales Executive – Legal Services £25,000 base salary, OTE £40,000 plus excellent benefits (Work Level 6B) Monday-Saturday, 37.5 hours flexible between 9am and 9pm, with 3 evening requirement and one in four Saturdays, or part time minimum 30 hours over 4 days per week. Remote across England and Wales with occasional travel required. For this role you’ll be required to start on 20th October 2025 We’re looking for people with great customer service and communication skills to join us as sales consultants at Co-op Legal Services. We offer accessible legal advice and support around later life issues – without the jargon. You’ll work in our estate planning team; helping our clients to plan for events that happen in life and looking after their loved ones when they need our support. In this role, you’ll discuss solutions with potential clients using a consultative approach. You don’t need a background in law to do this job, as we’ll provide full training and ongoing development. If you\’ve got the client care skills and commercial awareness we\’re looking for, we can offer you the chance to build your career alongside having a great work/life balance. What you’ll do • attend video or phone-based appointments to discuss the benefits of later life legal services with clients • work closely with clients to identify their different needs, providing information and solutions to best meet their requirements • explain legal issues to clients in an understandable way, without legal jargon • develop positive relationships with Co-op colleagues, working together to provide the best possible client journey • perform to agreed targets to deliver outstanding client outcomes and commercial success • occasionally travel for face to face client or company meetings This role would suit people who have • previous experience of B2B or B2C consultative sales and supporting customers to make decisions • a full UK driving licence and access to your own vehicle • confidence, empathy and understanding when speaking with potential clients • active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions • the ability to consult and influence while showing enthusiasm for our products and services • advanced level of literacy and numeracy • the ability to achieve key targets • good general IT skills, with the ability to quickly learn and adapt to new systems Why Co-op? Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes: • competitive salary • coaching, training, and support to help you develop • pension with up to 10% employer contributions • monthly incentive scheme • 28 days holiday plus bank holidays (rising to 32 in line with service) • 30% discount on Co-op own brand Food products and 10% discount on other products and services • free support for your physical, financial, and mental wellbeing • Wagestream – a money management app that gives you access to a percentage of your wage as you earn it Building an inclusive work environment We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at (url removed)/apply-process If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of your application, you\’ll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you\’re a current Co-op colleague, this does not need to be completed
Sales Executive – Legal Services employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive – Legal Services
✨Tip Number 1
Familiarise yourself with the legal services industry, especially around estate planning. Understanding common terms and issues will help you communicate effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your consultative sales approach by role-playing with friends or family. This will help you refine your ability to listen actively and adapt your communication style to meet diverse client needs.
✨Tip Number 3
Network with professionals in the legal services field. Attend relevant webinars or local events to build connections and gain insights that could be beneficial during your application process.
✨Tip Number 4
Prepare for the online assessment by practising similar assessments available online. This will help you feel more comfortable and confident when completing the assessment as part of your application.
We think you need these skills to ace Sales Executive – Legal Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B or B2C sales. Emphasise your customer service skills and any consultative sales experience, as these are key for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and empathy. Explain why you’re interested in the role and how your background aligns with the responsibilities of discussing legal services with clients.
Prepare for the Online Assessment: Familiarise yourself with the types of questions that may be included in the online assessment. This could involve situational judgement tests or sales scenarios, so practice articulating your thought process clearly.
Highlight Your Adaptability: In your application, mention your ability to adapt your communication style to engage with diverse clients. This is crucial for the role, as you’ll be working with clients from various backgrounds and needs.
How to prepare for a job interview at Co-op
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Sales Executive in Legal Services. Familiarise yourself with the types of legal services offered and think about how you can explain these to potential clients in simple terms.
✨Showcase Your Communication Skills
Since this role requires excellent communication skills, prepare examples from your past experiences where you've successfully communicated complex information clearly. Practice explaining legal concepts without jargon, as this will be crucial in your discussions with clients.
✨Demonstrate Empathy and Active Listening
During the interview, highlight your ability to listen actively and empathise with clients' needs. Prepare scenarios where you've had to adapt your communication style to suit different clients, showcasing your flexibility and understanding.
✨Prepare for Target-Driven Questions
Be ready to discuss your experience with achieving sales targets or similar goals. Think of specific examples where you met or exceeded expectations, and be prepared to explain the strategies you used to achieve those results.