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- Tasks: Manage job vacancies, screen candidates, and provide excellent customer service.
- Company: Join Co-op, a leading employer in the Northwest, dedicated to community values.
- Benefits: Enjoy 30% off products, annual bonuses, 28 days holiday, and a subsidised gym.
- Why this job: A fantastic opportunity to kickstart your career in recruitment with a supportive team.
- Qualifications: Customer service experience, strong communication skills, and attention to detail required.
- Other info: Hybrid working model with training provided; diverse and inclusive workplace.
The predicted salary is between 20000 - 30000 £ per year.
Co-op Manchester, England, United Kingdom
This range is provided by Co-op. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Recruitment Administrator – 6 month Fixed Term Contract/Secondment
£24,570 plus excellent benefits (Work level 6C)
Manchester city centre – In this role you\’ll work in a hybrid way splitting your time between home and the office with a minimum of 2 days required in the office per week. During your first two weeks, you\’ll be required to be in the office full-time for training, after which you\’ll work at least one day per week from the office. For more information on our hybrid working policy, visit https://jobs.coop.co.uk/hybrid-working-policy
At the Co-op, we don\’t think there\’s anything more important to our success than recruiting the right people at the right time. That\’s why we\’re looking for Recruitment Administrators to join our Talent Acquisition and Development team, providing an excellent service and recruiting brilliant talent into the business. This is a great chance for you to join one of the leading employers in the Northwest, in a role that\’ll provide a great stepping-stone into resourcing.
CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You\’ll play a key role in helping CBS to support and realise our group vision of \’co-operating to build more value for member-owners every day\’.
In this role, you\’ll be responsible for managing a large volume of job vacancies, working towards various targets, and progressing candidates through the process. You\’ll review screening questions, qualify candidates via phone screening, and process job offers on our system. We\’ll also need you to help manage a central email inbox, answer queries from candidates and hiring managers both via email and phone.
What you\’ll do
- Post job vacancies on our careers portal and other popular online job boards
- Manage a high number of vacancies and candidates
- Qualify candidates on the phone before selecting them for shortlist
- Review and create a shortlist for hiring managers to interview
- Process offers through the system
- Take phone calls from hiring managers and candidates and resolve queries
- Work towards key performance measures
- Act as a brand ambassador for the Co-op and give candidates and hiring managers great customer service
This role would suit people who have
- Experience in a customer service role
- Excellent team working skills
- Great communication skills, particularly over the phone
- Experience of using IT systems, and the ability to pick up new ones quickly
- A keen eye for detail and a high level of accuracy
- The ability to manage your own workload
Why Co-op?
If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Access to a subsidised onsite gym (at our Manchester HQ)
- Coaching and training to support your career development
- Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
- Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family
Building a diverse environment
We\’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We\’ll ask whether you\’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we\’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing
Please note that we may close applications for this role early.
As part of your application, you\’ll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you\’re a current Co-op colleague, this does not need to be completed.
#CBS
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries Consumer Services
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Recruitment Administrator employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recruitment Administrator
✨Tip Number 1
Familiarise yourself with the Co-op's values and mission. Understanding their commitment to community and diversity will help you align your answers during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Practice your phone communication skills. Since the role involves qualifying candidates over the phone, being articulate and confident in your phone manner can set you apart from other candidates.
✨Tip Number 3
Get comfortable with IT systems. The job requires processing offers and managing a central email inbox, so being tech-savvy and quick to learn new systems will be beneficial.
✨Tip Number 4
Network with current or former Co-op employees on platforms like LinkedIn. They can provide insights into the recruitment process and what the company values in its candidates, giving you an edge in your application.
We think you need these skills to ace Recruitment Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise skills like communication, attention to detail, and IT proficiency, as these are crucial for the Recruitment Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Co-op's values. Mention specific experiences that demonstrate your ability to manage multiple vacancies and provide excellent customer service.
Prepare for the Online Assessment: Since an online assessment is part of the application process, practice common assessment types such as situational judgement tests or numerical reasoning. This will help you feel more confident and perform better.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Co-op
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Recruitment Administrator. Familiarise yourself with the tasks mentioned in the job description, such as managing job vacancies and processing offers. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, especially over the phone, be prepared to showcase these during the interview. Practice answering common interview questions clearly and confidently, and consider providing examples of how you've effectively communicated in previous roles.
✨Highlight Your Customer Service Experience
Since the position involves providing great customer service to candidates and hiring managers, be ready to discuss your experience in customer service roles. Share specific examples of how you've handled queries or resolved issues, demonstrating your ability to maintain a positive attitude under pressure.
✨Prepare for the Online Assessment
Don't forget that part of the application process includes an online assessment. Allocate time to complete this assessment, as it typically takes 45-60 minutes. Practising similar assessments beforehand can help you feel more comfortable and confident when the time comes.
