Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: A leading retail organisation in Pontefract with a strong community focus.
- Benefits: Competitive pay of £13.99/hour, pension plan, and product discounts.
- Why this job: Join a dynamic team and make a positive impact in your local community.
- Qualifications: Passion for customer service and leadership skills.
- Other info: Part-time role with extensive training and growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
A leading retail organization in Pontefract is searching for a Customer Team Leader. This part-time role (28 hours/week) requires a passion for customer service and the ability to guide and develop a team.
With a competitive pay of £13.99/hour, you will have the chance to provide excellent service, lead store operations, and engage with the local community.
The company offers extensive training and benefits, including a pension plan and discounts on products.
Customer Team Leader — Part-Time, Coaching & Service in Pontefract employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Leader — Part-Time, Coaching & Service in Pontefract
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how your passion for customer service aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully guided a team or resolved customer issues. Being able to share these stories will demonstrate your capability as a Customer Team Leader.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer service.
We think you need these skills to ace Customer Team Leader — Part-Time, Coaching & Service in Pontefract
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We want to see that you genuinely care about providing excellent service!
Highlight Your Leadership Skills: As a Customer Team Leader, you'll be guiding and developing a team. Make sure to mention any previous leadership experience you have, whether it's in retail or another field. We love to see how you've motivated others and contributed to a positive team environment.
Tailor Your Application: Take a moment to customise your application for this role. Use keywords from the job description, like 'guiding', 'developing', and 'community engagement'. This shows us that you've done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Co-op
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond for a customer or helped resolve a tricky situation. This will show that you’re not just passionate about customer service, but you’ve got the experience to back it up.
✨Show Off Your Leadership Skills
As a Customer Team Leader, you'll need to guide and develop a team. Prepare to discuss your leadership style and any previous experiences where you’ve successfully led a team. Maybe you’ve trained new staff or organised a project—share those stories!
✨Engage with the Community
Since this role involves engaging with the local community, think about how you can contribute. Research the local area and come prepared with ideas on how to connect the store with the community. This shows initiative and a genuine interest in the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
