Sales Executive in Plymouth

Sales Executive in Plymouth

Plymouth Full-Time 23200 - 34800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients over the phone and video to provide probate advice.
  • Company: Join Co-op Legal Services, a fast-growing and innovative business.
  • Benefits: Earn a competitive salary with uncapped bonuses and excellent wellbeing benefits.
  • Why this job: Make a real difference in clients' lives while working remotely.
  • Qualifications: Experience in consultative selling and strong communication skills required.
  • Other info: Diverse and inclusive workplace with great career development opportunities.

The predicted salary is between 23200 - 34800 £ per year.

Closing date: 25-02-2026

£29,000 base salary, average earnings £45,000 with uncapped bonus plus excellent benefits including: monthly incentive scheme and pension with up to 10% Co-op contribution (£2,900).

Work level 6B. Full time - 37.5 hours or part time late shifts flexible. Monday-Friday and one in four Saturdays per month working for 4 hours. Fully remote, working from home across England & Wales.

We’re looking for remote sales consultants to join our Co-op Legal Services probate team. We’re a fast-growing, innovative business with huge demand for our services, owing to our client first approach and strong brand presence. If you have the skills we need, we can offer you a fantastic opportunity to work in our industry leading team.

In this role you’ll meet with clients over the telephone and video to discuss the deceased estate and help them to make an informed choice about their legal planning. Our presence in the market means that many clients enquire with us, so you won’t need to do any prospecting, and you’ll make a real difference to the lives of our clients at a time when they need us most. You don’t need to have a legal background as we’ll provide training to develop your knowledge.

What you’ll do:

  • Work closely with clients to understand their situation, taking an empathetic and considerate approach.
  • Provide advice and information over the phone and via video on probate and estate administration to match the client’s needs.
  • Finalise sales once clients have decided that the service is right for them.
  • Work towards agreed KPIs.
  • Proactively manage opportunities and prospective clients.
  • Use a case management system and a telephony system to manage your work and client calls.

This role would suit people who have:

  • Strong previous experience of consultative selling within regulated environments, such as Law, Finance or Professional Services.
  • Great communications skills showing a positive, engaging, and empathetic approach.
  • Proficiency in IT with the ability to learn new IT systems quickly.
  • Emotional resilience and the ability to be professional even in difficult situations.
  • The ability to work on your own and as part of a remote team.
  • A willingness to learn with a passion for self-development.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

  • Coaching, training and support to help you develop.
  • Wellbeing benefits to support your physical and mental health.
  • Pension with up to 10% employer contributions.
  • Monthly incentive scheme.
  • 28 days holiday plus bank holidays (rising to 32 in line with service).
  • Discounts on Co-op products and services.

A place you'll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.

As part of your application, you’ll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you’re a current Co-op colleague, this does not need to be completed.

Sales Executive in Plymouth employer: Co-op

At Co-op, we pride ourselves on being an exceptional employer that prioritises the well-being and development of our employees. As a Sales Executive in our remote probate team, you'll enjoy a supportive work culture with comprehensive training, generous benefits including a pension scheme with up to 10% contributions, and opportunities for personal growth. Join us in making a meaningful impact in clients' lives while working flexibly from home across England and Wales.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Executive in Plymouth

✨Tip Number 1

Get to know the company inside out! Research Co-op's values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your consultative selling skills! Role-play with a friend or family member to get comfortable discussing sensitive topics like probate. The more you practice, the more confident you'll feel during the real deal.

✨Tip Number 3

Be ready to showcase your empathy! In this role, you'll be dealing with clients during tough times. Think of examples from your past where you've shown understanding and support, and be prepared to share those stories.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Co-op family. Let’s get you that job!

We think you need these skills to ace Sales Executive in Plymouth

Consultative Selling
Empathy
Communication Skills
IT Proficiency
Emotional Resilience
Remote Team Collaboration
Self-Development
Client Management
KPI Achievement
Case Management System Usage
Telephony System Usage

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Executive role. Highlight your consultative selling experience and how it aligns with our client-first approach. We want to see how you can make a difference!

Showcase Your Communication Skills: Since you'll be working closely with clients over the phone and video, it's crucial to demonstrate your great communication skills. Use clear and engaging language in your application to reflect your positive and empathetic approach.

Highlight Your IT Proficiency: We’re looking for someone who can quickly learn new IT systems. Mention any relevant software or tools you've used in previous roles, as this will show us you're ready to hit the ground running in our remote setup.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, you’ll find all the info you need about the role there too.

How to prepare for a job interview at Co-op

✨Know Your Stuff

Familiarise yourself with the probate process and the services offered by Co-op Legal Services. Even though you don’t need a legal background, understanding the basics will help you answer questions confidently and show your genuine interest in the role.

✨Show Empathy

Since you'll be dealing with clients during a sensitive time, practice demonstrating empathy in your responses. Think of examples from your past experiences where you’ve successfully handled difficult conversations or provided support to clients.

✨Master the Tech

As this role is fully remote, being comfortable with technology is key. Brush up on your IT skills and be ready to discuss how you’ve used case management systems or telephony tools in previous roles. This will show that you can adapt quickly to their systems.

✨Prepare for KPIs

Understand what KPIs might look like in this role and think about how you’ve met targets in the past. Be ready to share specific examples of how you’ve achieved sales goals or managed client relationships effectively, as this will demonstrate your consultative selling experience.

Sales Executive in Plymouth
Co-op
Location: Plymouth

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