At a Glance
- Tasks: Join our team to provide excellent customer service and support store operations.
- Company: Co-op has been dedicated to fairness in communities for over 175 years.
- Benefits: Enjoy 31 days holiday, a pension scheme, and 30% discount on all products.
- Why this job: Be part of a friendly team making a positive impact in your community.
- Qualifications: Must be 18 or over; no prior experience needed as full training is provided.
- Other info: Flexible shifts available; we celebrate diversity and support inclusivity.
Customer Team Member Pay: £12,30 per hour plus benefits Contract: 8 hours per week + regular overtime, permanent part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, support with tasks on the post office counter, and doing all you can to deliver a great shopping experience Work together to make everyone\’s day better – supporting your store colleagues to solve problems for customers and members Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together Support your local community – get involved in all kinds of activities and events! The flexibility to work a range of different shifts 30% discount on all Co-op products in-store plus 10% discounts on all other brands ~ A pension scheme with up to 10% employer contributions ~ Wagestream– a money management app giving you access to a percentage of your pay as you earn it ~31 days of holiday (including bank holidays, pro rata for part time colleagues) ~ Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations ~24/7 employee assistance service ~ Full, paid training and dedicated support for your personal development and career progression ~ Rotas shared three weeks in advance and accessible on your phone ~ Cycle-to-work scheme Building an inclusive workplace We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you’ll need to complete two online assessments.
Part-time Food & Beverage Team Member (Weekends) employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Food & Beverage Team Member (Weekends)
✨Tip Number 1
Familiarise yourself with Co-op's values and community initiatives. During the interview, you can demonstrate your understanding of their commitment to fairness and community support, which will show that you're a good fit for their team.
✨Tip Number 2
Be prepared to discuss your availability for varied shifts, especially weekends and late evenings. Highlighting your flexibility will make you a more attractive candidate for this part-time role.
✨Tip Number 3
Show enthusiasm for customer service by sharing any relevant experiences where you've gone above and beyond for customers. This will help illustrate your dedication to providing friendly and thoughtful service.
✨Tip Number 4
Research common questions asked in retail interviews, particularly those related to teamwork and problem-solving. Practising your responses will help you feel more confident and prepared during the interview process.
We think you need these skills to ace Part-time Food & Beverage Team Member (Weekends)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Team Member. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous work in food and beverage or retail, and include examples of how you've provided excellent customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the Co-op values. Mention specific reasons why you want to work there and how you can contribute to the team.
Prepare for Online Assessments: Be ready to complete two online assessments as part of the application process. Practice common assessment types such as situational judgement tests and numerical reasoning to boost your confidence.
How to prepare for a job interview at Co-op
✨Understand the Role
Make sure you thoroughly read the job description and understand what a Customer Team Member does. Be prepared to discuss how your skills and experiences align with the responsibilities, such as providing friendly service and supporting your colleagues.
✨Show Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to share specific situations where you went above and beyond for a customer.
✨Be Flexible with Availability
The job requires varied shifts, including early mornings and late evenings. Be honest about your availability and express your willingness to work different shifts, especially on weekends, as this is crucial for the role.
✨Demonstrate Team Spirit
Co-op values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past to solve problems or improve customer experiences.