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- Tasks: Engage with clients over the phone and video to provide empathetic legal advice.
- Company: Join Co-op Legal Services, a fast-growing and innovative team.
- Benefits: Earn a competitive salary with uncapped bonuses and excellent wellbeing benefits.
- Why this job: Make a real difference in clients' lives while working remotely and flexibly.
- Qualifications: Experience in consultative selling and strong communication skills required.
- Other info: Receive training and support for personal development in a purpose-driven environment.
The predicted salary is between 23200 - 34800 £ per year.
£29,000 base salary, average earnings £45,000 with uncapped bonus plus excellent benefits including: monthly incentive scheme and pension with up to 10% Co-op contribution (£2,900). Work level 6B. Full time - 37.5 hours or part time late shifts flexible. Monday-Friday and one in four Saturdays per month working for 4 hours. Fully remote, working from home across England & Wales.
We’re looking for remote sales consultants to join our Co-op Legal Services probate team. We’re a fast-growing, innovative business with huge demand for our services, owing to our client first approach and strong brand presence. If you have the skills we need, we can offer you a fantastic opportunity to work in our industry leading team.
In this role you’ll meet with clients over the telephone and video to discuss the deceased estate and help them to make an informed choice about their legal planning. Our presence in the market means that many clients enquire with us, so you won’t need to do any prospecting, and you’ll make a real difference to the lives of our clients at a time when they need us most. You don’t need to have a legal background as we’ll provide training to develop your knowledge.
What you’ll do:
- Work closely with clients to understand their situation, taking an empathetic and considerate approach.
- Provide advice and information over the phone and via video on probate and estate administration to match the client’s needs.
- Finalise sales once clients have decided that the service is right for them.
- Work towards agreed KPIs.
- Proactively manage opportunities and prospective clients.
- Use a case management system and a telephony system to manage your work and client calls.
This role would suit people who have:
- Strong previous experience of consultative selling within regulated environments, such as Law, Finance or Professional Services.
- Great communications skills showing a positive, engaging, and empathetic approach.
- Proficiency in IT with the ability to learn new IT systems quickly.
- Emotional resilience and the ability to be professional even in difficult situations.
- The ability to work on your own and as part of a remote team.
- A willingness to learn with a passion for self-development.
Why Co-op?
At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
- Coaching, training and support to help you develop.
- Wellbeing benefits to support your physical and mental health.
- Pension with up to 10% employer contributions.
- Monthly incentive scheme.
- 28 days holiday plus.
Sales Executive in Norton employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Norton
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at Co-op or similar companies. A friendly chat can lead to insider tips and maybe even a referral!
✨Tip Number 2
Practice makes perfect! Before your interview, role-play common sales scenarios with a friend. This will help you feel more confident and ready to showcase your consultative selling skills.
✨Tip Number 3
Show your passion for helping clients! During interviews, share stories that highlight your empathetic approach and how you've made a difference in previous roles. It’s all about connecting with the client’s needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Co-op family.
We think you need these skills to ace Sales Executive in Norton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Executive role. Highlight any consultative selling experience and your ability to work empathetically with clients, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about joining our Co-op Legal Services team and how your background makes you a great fit for this role.
Showcase Your Communication Skills: Since you'll be working closely with clients over the phone and video, make sure to demonstrate your strong communication skills in your application. We want to see how you engage and connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Co-op
✨Know Your Stuff
Before the interview, make sure you understand the basics of probate and estate administration. Familiarise yourself with common terms and processes so you can speak confidently about how you would help clients navigate these sensitive topics.
✨Show Empathy
Since this role involves dealing with clients during difficult times, practice demonstrating empathy in your responses. Think of examples from your past experiences where you’ve shown understanding and support to clients, as this will resonate well with the interviewers.
✨Highlight Your Sales Skills
Prepare to discuss your previous consultative selling experiences, especially in regulated environments. Be ready to share specific examples of how you’ve successfully closed sales while maintaining a client-first approach, as this aligns perfectly with what they’re looking for.
✨Tech Savvy is Key
Since the role requires using a case management system and telephony tools, brush up on your IT skills. If you have experience with similar systems, mention it! If not, express your willingness to learn quickly, as adaptability is crucial in a remote working environment.
