Co-op is seeking a Complaints Specialist to join our Funeralcare Customer Support team in Manchester. You’ll manage complaints from start to finish, take ownership of each case, and work with colleagues to understand what happened and put things right during difficult times.
You’ll spend the first 13 weeks training in the office, then follow a hybrid pattern with two days per week at home. We value compassion, empathy, and delivering the right outcomes for customers and members.
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Compassionate Complaints Specialist - Hybrid Role in Manchester employer: Co-op
Co-op is an excellent employer that fosters a collaborative and innovative work culture, particularly for the Senior Power Platform & Automation Engineer role. With a strong focus on employee growth, you will have opportunities to mentor colleagues and lead digital transformation initiatives while enjoying the flexibility of a hybrid working model in Manchester. The company values your contributions and offers a supportive environment where you can thrive and make a meaningful impact.
