CO-OP is seeking a Complaints Specialist in Manchester to join the Funeralcare Customer Support team. You will own complaints from start to finish, ensuring compassionate and fair resolutions during difficult times.
You will collaborate across the business to identify what happened, implement improvements, and deliver the right outcomes for customers and members. This role emphasises empathy, clear communication and resilience.
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Compassionate Complaints Specialist in Manchester employer: Co-op
Co-op is an excellent employer that fosters a collaborative and innovative work culture, particularly for the Senior Power Platform & Automation Engineer role. With a strong focus on employee growth, you will have opportunities to mentor colleagues and lead digital transformation initiatives while enjoying the flexibility of a hybrid working model in Manchester. The company values your contributions and offers a supportive environment where you can thrive and make a meaningful impact.
