Full Time & Part-time Funeral Arranger in London

Closing date: 12-11-2026

Co-op Funeralcare, 679 Garratt Lane, Earlsfield, SW17 0PB

We are hiring Funeral Service Crew and Funeral Arrangers/Mobile Funeral Arrangers.

• You'll need a full manual UK driver's licence for the Funeral Service Crew.
• You'll need access to your own car for the Mobile Funeral Arranger.

Funeral Service Crew:

• 2 x 12-month contract Full-time roles (37.5 hours per week)
• 3 x Permanent Full-time roles (37.5 hours per week)
• 1 x Part-time role (18.75 hours per week)
• £14.99 hourly rate including London allowance plus great benefits

Working hours: Monday to Sunday 8am to 8pm - as part of this role, you'll also be part of the on-call rota Saturday and Sunday 8am to 8pm.

You don't need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

• Bear coffins on the day of the funeral and drive funeral vehicles.
• Maintain the cleanliness of equipment and facilities, including vehicles.
• Prepare the deceased in our care for viewings and the funeral.
• Maintain client management applications daily, inputting detailed and timely information to keep records consistently updated.
• A full UK manual driving licence.
• The ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• Ability to learn and effectively use new applications and systems.
• The ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service.
• Strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to.

Funeral Arranger:

• 1 x Part-time role (18.75 hours)
• £15.22 hourly rate including London allowance plus great benefits

Working hours: 18.75 hours between Monday to Sunday 8am to 8pm. As part of this role, you'll also be part of the on-call rota Saturday and Sunday 8am to 8pm.

• Build and maintain positive relationships with clients and the community.
• Support our clients both in person and over the phone, arranging family visits and answering client questions.
• Ensure that the funeral home —both inside and out—is always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, as well as reporting and recording any maintenance issues.
• Work with different digital systems and devices to accurately manage client documentation, funeral arrangements, and invoicing.
• Ensure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers.
• Support with manual handling of coffins and assist in the care and preparation of the deceased.
• Update client management applications, entering accurate and timely information to ensure records are kept up to date at all times.
• Good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally.
• The ability to confidently work with numbers and do basic calculations such as cash handling, working out discounts, simple data entry, and invoicing.
• A keen eye for detail and accuracy, making sure regulatory policies and processes are always adhered to.
• A passion for delivering great service and building relationships.