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- Tasks: Support case handlers with client communications and administrative tasks.
- Company: Join Co-op Legal Services, a community-focused ethical legal business.
- Benefits: Competitive salary, 28 days holiday, discounts, and professional development.
- Why this job: Gain valuable legal exposure while making a positive impact on clients.
- Qualifications: Previous administration experience and strong communication skills required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 20000 - 30000 £ per year.
£24,570 plus excellent benefits including annual bonus, 28 days holiday (plus bank holidays), and discounts. Full time, 37.5 hours, Monday-Friday. Bristol, BS32 4SD - office based.
We are looking for enthusiastic Legal Assistants to join our Estate Planning Administration teams at Co-op Legal Services. As a Legal Administrator, you will support case handlers and the wider team with a variety of administrative tasks, and most importantly looking after our clients. You do not need any legal experience to be successful in this role; however, you will gain great exposure to a variety of legal work.
What you will do:
- Support the case handlers with a variety of client and third-party communications and administrative work
- Take a number of inbound calls building positive relationships and dealing with any issues which may arise
- Work effectively from a task list, making sure that the task list is well maintained, scheduling follow-up tasks with both third parties and internal partners
- Complete a variety of ad-hoc requests to meet the needs of the team which may include talking with customers and/or third parties on the telephone
- Answer email queries via a shared inbox
- Support the development and implementation of any system or process changes
This role would suit people who have:
- Some previous administration experience
- Great communication skills with the confidence to speak to clients on the phone
- Excellent organisation skills with the ability to prioritise a varied workload
- A high level of attention to detail
Why Co-op?
At Co-op, we are owned by our members. And because we are owned by you, we can do right by you. So when you join us, you are not just taking a job, you are joining a movement. We are an organisation that puts people and communities first, and we are powered by purpose. We want this to be a place where you can thrive, so you will also receive:
- Competitive salary
- Coaching, training, and support to help you develop
- A pension with up to 10% employer contributions
- Monthly incentive scheme
- 28 days holiday plus bank holidays (rising to 32 in line with service)
- 30% discount on Co-op own brand food products and 10% discount on other products and services
- Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
- 24/7 colleague support service
- Stream - early access to a percentage of your pay as you earn it
We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any reasonable adjustments during the recruitment process, we will support you.
If you are successful in your application, we will perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role. As part of your application, you will need to complete an online assessment. This assessment typically takes up to 50 minutes. If you are a current Co-op colleague, this does not need to be completed.
Legal Administrator employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Administrator
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Co-op and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common questions for a Legal Administrator role, like how you handle client communications or manage your workload.
✨Tip Number 3
Show off your skills! During the interview, highlight your previous administration experience and communication skills. Use specific examples to demonstrate how you've successfully managed tasks and built relationships in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Co-op and being part of a community-focused organisation.
We think you need these skills to ace Legal Administrator
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our Estate Planning Administration team and helping clients. A little enthusiasm can go a long way!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for great communication and organisation skills, so mention any previous admin experience that showcases these abilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Co-op
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Legal Administrator. Familiarise yourself with tasks like client communication and administrative support. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially over the phone or via email. This will showcase your confidence and ability to build positive relationships.
✨Organise Your Thoughts
Given the varied workload, it’s crucial to show that you can prioritise tasks. Think of a time when you managed multiple responsibilities successfully. Be ready to discuss your organisational strategies and how you maintain a task list to keep everything on track.
✨Emphasise Attention to Detail
In legal administration, attention to detail is key. Prepare to discuss specific instances where your keen eye for detail made a difference. Whether it was catching an error in a document or ensuring accurate client records, these examples will highlight your suitability for the role.
