At a Glance
- Tasks: Engage with clients over the phone and video to provide probate advice and support.
- Company: Join Co-op Legal Services, a fast-growing and innovative business.
- Benefits: Enjoy a competitive salary, uncapped bonuses, and excellent wellbeing benefits.
- Why this job: Make a real difference in clients' lives while working remotely and flexibly.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Diverse and inclusive workplace with great career development opportunities.
The predicted salary is between 29000 - 45000 £ per year.
£29,000 base salary, average earnings £45,000 with uncapped bonus plus excellent benefits including: monthly incentive scheme and pension with up to 10% Co-op contribution (£2,900). Work level 6B. Full time hours or part time late shifts flexible. Monday-Friday and one in four Saturdays per month working for 4 hours. Fully remote, working from home across England & Wales.
We are looking for remote sales consultants to join our Co-op Legal Services probate team. We are a fast-growing, innovative business with huge demand for our services, owing to our client first approach and strong brand presence. If you have the skills we need, we can offer you a fantastic opportunity to work in our industry leading team.
In this role you will meet with clients over the telephone and video to discuss the deceased estate and help them to make an informed choice about their legal planning. Our presence in the market means that many clients enquire with us, so you won’t need to do any prospecting, and you will make a real difference to the lives of our clients at a time when they need us most. You don’t need to have a legal background as we will provide training to develop your knowledge.
What you will do:
- Work closely with clients to understand their situation, taking an empathetic and considerate approach.
- Provide advice and information over the phone and via video on probate and estate administration to match the client’s needs.
- Finalise sales once clients have decided that the service is right for them.
- Work towards agreed KPIs.
- Proactively manage opportunities and prospective clients.
- Use a case management system and a telephony system to manage your work and client calls.
This role would suit people who have:
- Strong previous experience of consultative selling within regulated environments, such as Law, Finance or Professional Services.
- Great communication skills showing a positive, engaging, and empathetic approach.
- Proficiency in IT with the ability to learn new IT systems quickly.
- Emotional resilience and the ability to be professional even in difficult situations.
- The ability to work on your own and as part of a remote team.
- A willingness to learn with a passion for self-development.
Why Co-op?
At Co-op, we are owned by our members. And because we are owned by you, we can do right by you. So when you join us, you are not just taking a job, you are joining a movement. We are an organisation that puts people and communities first, and we are powered by purpose. We want this to be a place where you can thrive, so you will also receive:
- Coaching, training and support to help you develop.
- Wellbeing benefits to support your physical and mental health.
- Pension with up to 10% employer contributions.
- Monthly incentive scheme.
- 28 days holiday plus bank holidays (rising to 32 in line with service).
- Discounts on Co-op products and services.
A place you will belong
We are building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we will support you.
Learn more about our recruitment process and our inclusion commitments. As part of your application, you will need to complete an online assessment. This assessment typically takes up to 50 minutes. If you are a current Co-op colleague, this does not need to be completed.
Sales Executive in Leeds employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Leeds
✨Tip Number 1
Get to know the company inside out! Research Co-op Legal Services and understand their values, especially their client-first approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your consultative selling skills! Since you'll be working closely with clients, role-play scenarios with friends or family to get comfortable discussing sensitive topics like probate. The more you practice, the more confident you'll feel during the real deal.
✨Tip Number 3
Be ready to showcase your empathy! In this role, you'll need to connect with clients on a personal level. Think about past experiences where you've had to be understanding and supportive, and be prepared to share those stories during your interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Co-op family. Let's get you that job!
We think you need these skills to ace Sales Executive in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Executive role. Highlight your consultative selling experience and any relevant skills that match what we're looking for. A tailored CV shows us you’re serious about joining our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a great fit. Keep it engaging and personal – we want to get to know you!
Showcase Your Communication Skills: Since you'll be working closely with clients over the phone and video, it's essential to demonstrate your communication skills in your application. Use clear and concise language, and don’t shy away from showing your empathetic side!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Co-op
✨Know Your Stuff
Before the interview, make sure you understand the basics of probate and estate administration. Even though you don’t need a legal background, having a grasp of the terminology and processes will show your commitment and help you connect with clients.
✨Show Empathy
This role requires a considerate approach, so be prepared to demonstrate your empathetic communication skills. Think of examples from your past experiences where you’ve successfully handled sensitive situations, as this will resonate well with the interviewers.
✨Familiarise Yourself with Remote Tools
Since the job is fully remote, it’s crucial to be comfortable with telephony and case management systems. Brush up on any relevant software you’ve used before, and be ready to discuss how you adapt to new technologies quickly.
✨Prepare for KPIs Discussion
Understand what KPIs might look like in this role and think about how you’ve met or exceeded targets in previous positions. Be ready to share specific examples that highlight your consultative selling experience and how you can contribute to the team’s success.