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- Tasks: Provide friendly service, support colleagues, and keep the store safe and stocked.
- Company: Join Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 30% discount, 31 days holiday, and virtual healthcare services.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Great people skills and a positive attitude towards change.
- Other info: Flexible shifts and full training provided for your growth.
The predicted salary is between 10 - 15 £ per hour.
Location: 16 LYNN ROAD, SNETTISHAM, PE31 7PT
Pay: £12.60 per hour
Contract: 16 hours per week + regular overtime, 6 month seasonal temporary contract, part time
Working pattern: varied shifts on Friday and Saturday, additional evening availability through the week to be discussed at interview.
Role will include working in our in-store bakery. Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream – a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in King's Lynn employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in King's Lynn
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with us during the interview, show how you align with our commitment to community and customer care. It’s all about making connections!
✨Tip Number 2
Be ready to share your experiences! Think of examples where you’ve provided great service or solved problems for customers. We love hearing real stories that showcase your people skills.
✨Tip Number 3
Flexibility is key! Since the role involves varied shifts, let us know your availability upfront. Showing that you can adapt will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just follow the prompts, and you’ll be on your way to joining our friendly team in no time!
We think you need these skills to ace Customer Team Member in King's Lynn
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with customers and being part of a team.
Highlight Your Skills: Make sure to mention any relevant experience or skills that relate to customer service. Whether it’s your ability to solve problems or your knack for building relationships, we want to know what makes you a great fit for our team!
Keep It Simple: Since you can apply using your mobile device and no CV is needed, keep your answers clear and concise. Focus on what’s important and make it easy for us to see why you’d be a fantastic Customer Team Member.
Check Your Availability: Remember to mention your availability for varied shifts, especially on Fridays and Saturdays. We’re looking for flexibility, so let us know when you can work to help us find the best fit for you!
How to prepare for a job interview at Co-op
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Member at Co-op entails. Familiarise yourself with the tasks mentioned in the job description, like providing friendly service, working in the bakery, and keeping the store safe and legal. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to demonstrate your people skills. Think of examples from your past experiences where you've built positive relationships or solved problems for customers. This will highlight your ability to connect with others and fit into the Co-op's friendly team culture.
✨Be Flexible and Open to Change
The job requires flexibility with varied shifts and adapting to new products and services. During the interview, express your willingness to work different hours and embrace change. Share any experiences where you've successfully adapted to new situations, as this will show you're ready for the dynamic environment at Co-op.
✨Engage with Co-op's Values
Co-op prides itself on community involvement and fairness. Research their values and think about how they resonate with you. Be ready to discuss how you can contribute to the local community and support the Co-op's mission. This will demonstrate that you're not just looking for a job, but are genuinely aligned with their ethos.
