Funeral Service Crew

Funeral Service Crew

Gorseinon Part-Time No home office possible
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At a Glance

  • Tasks: Help families say goodbye with compassion and professionalism as part of our funeral service crew.
  • Company: Join the Co-op, a community-focused organisation with a rich history.
  • Benefits: Enjoy 30% off products, 23 days holiday, and a great pension scheme.
  • Why this job: Make a meaningful impact in your community while gaining valuable skills.
  • Qualifications: Full UK manual driving licence and a compassionate approach required.
  • Other info: No experience needed; we provide full training and support.

Closing date: 13-10-2025

Funeral Service Crew £12.79 per hour plus benefits Part time 20 hours per week, 5 days per week 4 hours per day, working a variety of shifts Monday to Friday 8am-8pm – as part of this role, you’ll also be part of the on call rota Swansea, West Glamorgan SA7 0AQ

You can apply for this job on your mobile in a few simple steps – no CV required.

You’ll need a full manual UK driver’s licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew.

You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

At the Co-op, you’ll be part of something meaningful. Join us today.

What you’ll do

  • collect the deceased from a range of locations and scenarios in a professional and empathetic manner
  • bear coffins on the day of the funeral and drive funeral vehicles
  • maintain the cleanliness of equipment and facilities, including vehicles
  • prepare coffins and engrave name plates
  • prepare the deceased in our care for viewings and the funeral
  • maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
  • safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

This role would suit people who have

  • a full UK manual driving licence
  • the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
  • good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
  • the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
  • strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Why Co-op?

You’ll get a fantastic benefits package including:

  • 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services
  • 23 days holidays (pro rata, rising with service)
  • a pension with up to 10% employer contributions
  • access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
  • access to virtual GP and free eye tests
  • endless career development opportunities including apprenticeships
  • friendly, supportive team and the knowledge that you make a huge difference to your community
  • access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Funeral Service Crew employer: Co-op

At Co-op, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where you can truly make a difference in your community. With competitive pay, a comprehensive benefits package including generous holiday entitlement and pension contributions, and endless opportunities for career development, you'll find meaningful and rewarding employment as part of our Funeral Service Crew in Swansea. Join us to be part of a friendly team that values compassion and professionalism, while enjoying the unique advantages of working for one of the world's largest co-operatives.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Service Crew

✨Tip Number 1

Get familiar with the role! Understand what being part of the Funeral Service Crew involves. This way, when you chat with us, you can show your genuine interest and understanding of the job.

✨Tip Number 2

Practice your communication skills. You’ll need to be empathetic and professional, especially in sensitive situations. Try role-playing scenarios with friends or family to get comfortable.

✨Tip Number 3

Be ready for the online assessment! It’s a quick way for us to see how you fit into the role. Take your time, read the questions carefully, and don’t rush through it.

✨Tip Number 4

Apply through our website! It’s super easy and you won’t need a CV. Just follow the steps, and you’ll be on your way to joining our meaningful team in no time.

We think you need these skills to ace Funeral Service Crew

Full UK Manual Driving Licence
Empathy
Customer Service
Attention to Detail
Physical Fitness
Health and Safety Awareness
IT Skills
Adaptability
Calmness in Emotional Situations
Record Keeping
Teamwork
Communication Skills
Compassion

Some tips for your application 🫡

Keep it Simple: When applying, remember that you don’t need a CV! Just follow the steps on our website and keep your application straightforward. We want to see your genuine interest in the role.

Show Your Empathy: This role is all about helping families during tough times. Make sure to highlight any experiences where you've shown compassion or support to others. It’s all about connecting with people!

Be Tech-Savvy: We’re looking for someone who can handle technology with ease. Mention any experience you have with computers, tablets, or apps. If you’re comfortable learning new systems, let us know!

Take Your Time: Don’t rush through the online assessment. It’s designed to help us understand you better, so take your time and answer thoughtfully. We’re excited to learn more about you!

How to prepare for a job interview at Co-op

✨Understand the Role

Before your interview, take some time to really understand what being part of the Funeral Service Crew involves. Familiarise yourself with the responsibilities like collecting the deceased and maintaining equipment. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Empathy and Compassion

This job requires a sensitive approach, so think about how you can demonstrate your empathy during the interview. Prepare examples from your past experiences where you've had to handle emotional situations with care. This will highlight your suitability for the role and your ability to connect with grieving families.

✨Highlight Your Physical Capability

Since the role involves manual lifting and moving, be ready to discuss your physical fitness and any relevant experience. You don’t need to have worked in the funeral industry before, but showing that you can handle the physical aspects of the job will reassure the interviewer that you’re up for the challenge.

✨Be Tech-Savvy

With the need to maintain client management applications, it’s important to showcase your IT skills. Brush up on your knowledge of technology devices and be prepared to discuss how you’ve used them in previous roles. This will demonstrate your ability to adapt and learn new systems quickly.

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