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For Companies At a Glance
- Tasks: Help families plan meaningful farewells and manage client enquiries.
- Company: Join Co-op Funeralcare, a trusted name in compassionate care.
- Benefits: Enjoy a competitive salary, flexible hours, and community engagement.
- Why this job: Make a real difference in people's lives while building local connections.
- Qualifications: Full UK driver’s licence and a passion for helping others required.
- Other info: Mobile role covering Bristol and Weston-super-Mare with a supportive team.
The predicted salary is between 19687 - 29232 £ per year.
Closing date: 28-05-2025
£24,609 per annum (£12.62 per hour) plus benefits
Full time, 37.5 hours per week
Mobile role covering Bristol and Weston-Super-Mare
You’ll need a full UK driver’s licence and access to a vehicle for this job.
At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones. As a Funeral Plan Arranger, you’ll be the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales.
In this role no two days will look the same: you’ll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community.
What you’ll do:
- Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations.
- Manage your own diary, making and receiving calls with clients or arranging face-to-face visits, as well as follow up on any enquiries you’ve received.
- Keep accurate records in line with policies and regulations, making sure all client documentation is managed safely, with discretion.
Funeral Plan Arranger - Bristol and Weston-super-Mare employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Plan Arranger - Bristol and Weston-super-Mare
✨Tip Number 1
Familiarise yourself with the local community in Bristol and Weston-super-Mare. Understanding the demographics and cultural nuances can help you connect better with potential clients and tailor your approach to their needs.
✨Tip Number 2
Network with local businesses and community organisations. Building relationships with other professionals in the area can lead to referrals and enhance your reputation as a trusted Funeral Plan Arranger.
✨Tip Number 3
Practice your communication skills, especially in sensitive situations. Being able to convey empathy and understanding is crucial in this role, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Stay updated on industry regulations and best practices. This knowledge will not only help you provide accurate information to clients but also demonstrate your commitment to professionalism during interviews.
We think you need these skills to ace Funeral Plan Arranger - Bristol and Weston-super-Mare
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Funeral Plan Arranger. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Ensure your CV reflects your experience in client-facing roles, particularly in sensitive environments. Highlight any relevant qualifications or training that align with the funeral care industry.
Write a Compelling Cover Letter: In your cover letter, express your passion for helping families during difficult times. Mention specific examples of how you've provided excellent customer service or built relationships in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in this role.
How to prepare for a job interview at Co-op
✨Understand the Role
Make sure you have a clear understanding of what a Funeral Plan Arranger does. Familiarise yourself with the responsibilities outlined in the job description, such as providing expert guidance on funeral plans and managing your own diary.
✨Show Empathy and Compassion
This role involves working closely with clients during sensitive times. Be prepared to demonstrate your ability to empathise and show compassion. Share examples from your past experiences where you've successfully supported someone in a difficult situation.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could include inquiries about the company culture at Co-op Funeralcare or how they support their staff in managing emotional aspects of the job. It shows your genuine interest in the role.
✨Highlight Your Organisational Skills
Since you'll be managing your own calendar and following up on enquiries, it's crucial to showcase your organisational skills. Provide examples of how you've effectively managed multiple tasks or schedules in previous roles.
