Funeral Arranger

Funeral Arranger

Yateley Full-Time 21500 - 29500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families in organising visits and answering questions with empathy.
  • Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
  • Benefits: Enjoy discounts, a pension scheme, and access to career development opportunities.
  • Why this job: Make a meaningful impact while working in a supportive and friendly environment.
  • Qualifications: No experience needed; just bring your passion for service and strong communication skills.
  • Other info: Flexible application process with no CV required; apply easily via mobile.

The predicted salary is between 21500 - 29500 £ per year.

Job Description

Closing date: 30-07-2025

Funeral Arranger
£25,369 (£13.01 per hour) plus benefits
Full time 37.5 hours per week, Monday to Friday 9am-5pm
Yateley, Hampshire GU46 7RX
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.
Join our friendly team and help families say the perfect goodbye to loved ones. 
You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. 
Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do
• as a ‘non certified’ funeral arranger, you’ll support clients by organising family visits and answering guest questions
• ensure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified colleague’
• build positive relationships in the local community
• hold the fort at the funeral home (there will be times when you’ll be the only one in branch)
• support with manual handling of coffins and the deceased 
This role would suit people who have
• a passion for delivering great service and building relationships
• excellent communication and admin skills plus strong attention to detail 
• high levels of empathy, discretion and care 
Why Co-op?
You’ll get a fantastic benefits package including:
• 30% off Co-op branded products in our food stores all year-round
• 10% off other brands in our food stores all year-round
• discounts on other Co-op products and services
• 23 days holidays (pro rata, rising with service) 
• a pension with up to 10% employer contributions
• access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• access to virtual GP and free eye tests
• endless career development opportunities including apprenticeships
• friendly, supportive team and the knowledge that you make a huge difference to your community
• access to Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment 
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. 
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. 
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram. 
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Funeral Arranger employer: Co-op

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Yateley, Hampshire. As a Funeral Arranger, you'll enjoy a competitive salary, comprehensive benefits including a generous pension scheme, and access to career development opportunities that empower you to grow within the company. Join our friendly team and make a meaningful impact in your community while enjoying discounts on Co-op products and services.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Funeral Arranger

✨Tip Number 1

Familiarise yourself with the local community and its needs. As a Funeral Arranger, building positive relationships is key, so understanding the community you’ll serve can help you connect better with families during their difficult times.

✨Tip Number 2

Demonstrate your empathy and communication skills in any interactions you have before applying. Whether it’s through volunteering or simply engaging with people in your community, showing that you can handle sensitive situations with care will set you apart.

✨Tip Number 3

Prepare for the online assessment by practising situational judgement tests. These assessments often focus on how you would respond to various scenarios, especially those requiring empathy and discretion, which are crucial in this role.

✨Tip Number 4

Research the Co-op's values and mission. Understanding their commitment to community and inclusivity will not only help you align your application but also show your genuine interest in being part of their team.

We think you need these skills to ace Funeral Arranger

Excellent Communication Skills
Empathy and Compassion
Attention to Detail
Customer Service Skills
Administrative Skills
Relationship Building
Discretion and Confidentiality
Manual Handling Skills
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Funeral Arranger. Highlight your passion for delivering great service and building relationships in your application.

Complete the Online Assessment: Prepare for the online assessment that takes about 20 minutes. This is a crucial part of the application process, so ensure you are in a quiet environment where you can focus.

Showcase Your Skills: In your application, emphasise your communication skills, attention to detail, and empathy. These qualities are essential for the role, so provide examples of how you've demonstrated them in past experiences.

Follow Up: After submitting your application, consider following up if you haven't heard back within a reasonable timeframe. This shows your enthusiasm for the position and keeps you on their radar.

How to prepare for a job interview at Co-op

✨Show Empathy and Understanding

As a Funeral Arranger, you'll be dealing with families during a sensitive time. It's crucial to demonstrate empathy and understanding during your interview. Share any experiences where you've had to support someone emotionally, even if it's not directly related to the role.

✨Highlight Communication Skills

Excellent communication is key in this role. Be prepared to discuss how you effectively communicate with others, whether in person or over the phone. Use examples that showcase your ability to listen actively and respond appropriately to clients' needs.

✨Discuss Attention to Detail

Attention to detail is vital when arranging funerals. During the interview, mention specific instances where your attention to detail made a difference in a project or task. This could be anything from planning an event to managing administrative tasks.

✨Demonstrate Team Spirit

You'll be part of a friendly team, so it's important to show that you can work well with others. Talk about your experiences in team settings, highlighting how you contribute positively to group dynamics and support your colleagues.

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