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- Tasks: Support families in organising visits and answering questions with empathy and care.
- Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
- Benefits: Enjoy discounts, a pension scheme, career development, and a supportive team environment.
- Why this job: Make a meaningful impact in your community while gaining valuable experience and training.
- Qualifications: No experience needed; just bring your passion for service and strong communication skills.
- Other info: Flexible application process with no CV required; apply easily via mobile.
Closing date: 28-03-2025
Funeral Arranger
£12.62 per hour plus benefits
Part time 18.75 hours per week, Monday- Friday between 9am- 5pm
Stevenage, SG1 3EF
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.
Join our friendly team and help families say the perfect goodbye to loved ones. You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services. Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do:
- As a ‘non certified’ funeral arranger, you’ll support clients by organising family visits and answering guest questions.
- Ensure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified colleague’.
- Build positive relationships in the local community.
- Hold the fort at the funeral home (there will be times when you’ll be the only one in branch).
- Support with manual handling of coffins and the deceased.
This role would suit people who have:
- A passion for delivering great service and building relationships.
- Excellent communication and admin skills plus strong attention to detail.
- High levels of empathy, discretion and care.
Why Co-op?
- You’ll get a fantastic benefits package including:
- 30% off Co-op branded products in our food stores all year-round.
- 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday).
- Discounts on other Co-op products and services.
- 23 days holidays (pro rata, rising with service).
- A pension with up to 10% employer contributions.
- Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
- Access to virtual GP and free eye tests.
- Endless career development opportunities including apprenticeships.
- Friendly, supportive team and the knowledge that you make a huge difference to your community.
- Access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment:
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Family Liaison Officer (Hiring Immediately) employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Liaison Officer (Hiring Immediately)
✨Tip Number 1
Familiarise yourself with the role of a Family Liaison Officer by researching what it entails. Understanding the responsibilities, such as building relationships and providing support to families, will help you articulate your passion for the position during any discussions.
✨Tip Number 2
Highlight your interpersonal skills when speaking with our team. Since this role requires excellent communication and empathy, be prepared to share examples of how you've successfully built relationships or supported others in challenging situations.
✨Tip Number 3
Show your commitment to community service. As a Family Liaison Officer, you'll be working closely with local families, so expressing your dedication to making a positive impact in the community can set you apart from other candidates.
✨Tip Number 4
Be ready for the online assessment. This is a crucial part of the application process, so take some time to prepare. Familiarise yourself with common assessment types and practice your skills to ensure you perform well.
We think you need these skills to ace Family Liaison Officer (Hiring Immediately)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Family Liaison Officer. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Skills: Even though no experience is needed, focus on showcasing your communication skills, empathy, and attention to detail in your application. Use specific examples from your life that demonstrate these qualities.
Complete the Online Assessment: Prepare for the online assessment by ensuring you have a quiet space and enough time to complete it without interruptions. This assessment is a crucial part of the application process, so take it seriously.
Be Authentic: When filling out your application, be genuine about your motivations for wanting to work as a Family Liaison Officer. Share your passion for helping others and building community relationships, as this aligns with the company's values.
How to prepare for a job interview at Co-op
✨Show Your Empathy
As a Family Liaison Officer, empathy is key. During the interview, share examples of how you've supported others in difficult situations. This will demonstrate your ability to connect with families during their time of need.
✨Highlight Communication Skills
Effective communication is crucial in this role. Be prepared to discuss how you’ve successfully communicated with diverse groups in the past. Use specific examples to illustrate your ability to listen and respond appropriately.
✨Demonstrate Attention to Detail
Attention to detail is vital when handling sensitive information. Bring up instances where your meticulous nature has helped prevent issues or improved processes. This will show that you can manage the responsibilities of the role effectively.
✨Express Your Passion for Service
The role requires a genuine passion for helping others. Talk about why you want to work in this field and how you believe you can make a difference in the community. Your enthusiasm will resonate with the interviewers.
