Customer Team Member - Home Delivery Driver
Customer Team Member - Home Delivery Driver

Customer Team Member - Home Delivery Driver

Benllech Temporary No home office possible
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At a Glance

  • Tasks: Deliver shopping to customers' homes and assist in-store when not driving.
  • Company: Join Co-op, a community-focused company with over 175 years of experience.
  • Benefits: Enjoy 31 days holiday, 30% store discount, and virtual healthcare services.
  • Why this job: Be part of a friendly team making a real difference in your community.
  • Qualifications: Must have a full UK driving licence for at least 3 years.
  • Other info: Flexible shifts, full training provided, and inclusive workplace culture.

Location: Amlwch Road, Benllech, LL74 8TF

Pay: £12.30 per hour

Contract: 20 hours per week + regular overtime, 12 month fixed term temporary contract, part time

Working pattern: 10am - 2pm, shifts will fall on these days - Monday, Tuesday, Thursday, Friday, and Saturday, to be discussed at interview

Full, paid training provided

This role involves delivering shopping to customers’ homes, so you will need a full UK driving licence and to have been driving for at least 3 years.

We are looking for Home Delivery Drivers to join our team at Co-op. When you join Co-op, you will get amazing benefits including:

  • 31 days holiday
  • A pension with up to 10% Co-op contribution
  • Access to virtual healthcare services for you and your family
  • A 30% discount on all Co-op products in our stores

As a Home Delivery Driver, you will be part of a friendly team that is dedicated to helping our customers. You will ensure customers' orders are handled with care and help out in the store when you are not on the road.

What you will do:

  • Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co-op as a safe and considerate driver
  • Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it is in good working order
  • Lend a hand in the store when you are not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
  • Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
  • Get involved in all kinds of activities and events to support your local community

This job would suit people who have:

  • A full UK driving license held for at least 3 years and with no more than 6 points
  • Genuine concern for the needs of customers and colleagues
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Why Co-op?

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Wagestream – a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

Building an inclusive workplace:

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We are also part of the Disability Confident scheme, meaning we will always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Customer Team Member - Home Delivery Driver employer: Co-op

Co-op is an exceptional employer that prioritises the wellbeing of its employees while fostering a supportive and inclusive work culture. As a Home Delivery Driver in Benllech, you'll enjoy competitive pay, extensive benefits including 31 days of holiday, a generous pension scheme, and access to virtual healthcare services, all while being part of a friendly team dedicated to serving the community. With opportunities for personal development and career progression, Co-op is committed to helping you thrive both professionally and personally.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member - Home Delivery Driver

✨Tip Number 1

Familiarise yourself with the Co-op's values and community focus. During your interview, highlight how your personal values align with theirs, especially regarding customer service and community involvement.

✨Tip Number 2

Prepare to discuss your driving experience in detail. Be ready to share specific examples of how you've handled challenges on the road or provided excellent service to customers during deliveries.

✨Tip Number 3

Showcase your flexibility and willingness to adapt. Since the role involves various shifts and tasks, be prepared to discuss how you can manage different responsibilities and work well under changing circumstances.

✨Tip Number 4

Engage with the local community before your interview. Mention any relevant community activities or events you've participated in, as this demonstrates your commitment to the Co-op's mission of supporting local initiatives.

We think you need these skills to ace Customer Team Member - Home Delivery Driver

Full UK driving licence
Safe driving skills
Customer service skills
Ability to build positive relationships
Problem-solving skills
Flexibility in working hours
Attention to detail
Teamwork and collaboration
Time management
Communication skills
Basic vehicle maintenance knowledge
Adaptability to change

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Customer Team Member - Home Delivery Driver position. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Experience: Even though a CV isn't required, make sure to mention any previous driving experience or customer service roles in your application. Emphasise your full UK driving licence and any relevant skills that align with the job description.

Show Your People Skills: Since this role involves interacting with customers, demonstrate your great people skills in your application. Share examples of how you've built positive relationships with customers or colleagues in the past.

Complete Online Assessments: Be prepared to complete the two online assessments as part of the application process. Set aside around 20 minutes to focus on these tests, ensuring you provide thoughtful and accurate responses.

How to prepare for a job interview at Co-op

✨Know the Role

Familiarise yourself with the responsibilities of a Home Delivery Driver. Understand the importance of customer service and how to handle deliveries safely and efficiently.

✨Showcase Your People Skills

Prepare examples of how you've built positive relationships with customers and colleagues in the past. Highlight your ability to communicate effectively and solve problems.

✨Demonstrate Flexibility

Be ready to discuss your availability for different shifts and how you can adapt to changing circumstances. This role requires a positive approach to change, so share any relevant experiences.

✨Ask Questions

Prepare thoughtful questions about the company culture, training opportunities, and community involvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Customer Team Member - Home Delivery Driver
Co-op
C
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