Customer Team Member - Home Delivery Driver
Customer Team Member - Home Delivery Driver

Customer Team Member - Home Delivery Driver

Warrington +1 Full-Time No home office possible
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At a Glance

  • Tasks: Deliver shopping to customers' homes and assist in-store when not on the road.
  • Company: Join Co-op, a community-focused company with over 175 years of service.
  • Benefits: Enjoy 31 days holiday, 30% store discount, and virtual healthcare services.
  • Why this job: Be part of a friendly team making a real difference in your community.
  • Qualifications: Must have a full UK driving licence for at least 3 years.
  • Other info: Flexible shifts and full training provided; apply easily via mobile!

Location: 2 Shore Street, Brodick, KA27 8AG

Pay: £12.30 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.

Role will also include working in our in-store bakery.

Full, paid training provided.

This role involves delivering shopping to customers’ homes, so you’ll need a full UK driving licence and to have been driving for at least 3 years.

We’re looking for Home Delivery Drivers to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:

  • 31 days holiday
  • A pension with up to 10% Co-op contribution
  • Access to virtual healthcare services for you and your family
  • A 30% discount on all Co-op products in our stores

As a Home Delivery Driver, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to make sure customers' orders are handled with care and help out in the store when you’re not on the road.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do:

  • Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
  • Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it’s in good working order
  • Lend a hand in the store when you’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
  • Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
  • Get involved in all kinds of activities and events to support your local community

This job would suit people who have:

  • A full UK driving license held for at least 3 years and with no more than 6 points
  • Genuine concern for the needs of customers and colleagues
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Why Co-op?

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

Building an inclusive workplace

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

Locations

Warrington Cheshire

Customer Team Member - Home Delivery Driver employer: Co-op

At Co-op, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Brodick. As a Customer Team Member - Home Delivery Driver, you'll enjoy competitive pay, generous benefits including 31 days of holiday and a pension scheme with up to 10% contributions, as well as opportunities for personal development through full training and career progression. Join our friendly team dedicated to making a positive impact in the community while enjoying a flexible working pattern that fits your lifestyle.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member - Home Delivery Driver

✨Tip Number 1

Familiarise yourself with the Co-op's values and community focus. During your interview, highlight how your personal values align with theirs, especially regarding customer service and community involvement.

✨Tip Number 2

Be prepared to discuss your driving experience in detail. Since a full UK driving licence is essential, share specific examples of your driving history and any relevant safety practices you follow.

✨Tip Number 3

Showcase your flexibility and willingness to work varied shifts. Mention any previous roles where you adapted to changing schedules or took on different responsibilities, as this will demonstrate your suitability for the role.

✨Tip Number 4

Engage with the local community before your interview. If possible, participate in or attend Co-op events or initiatives, and be ready to discuss your experiences and how they relate to the role.

We think you need these skills to ace Customer Team Member - Home Delivery Driver

Full UK driving licence
Customer service skills
Strong communication skills
Problem-solving abilities
Flexibility in working hours
Attention to detail
Teamwork and collaboration
Time management skills
Ability to handle cash and operate a till
Knowledge of local area for efficient delivery
Basic vehicle maintenance knowledge
Positive attitude towards change
Community engagement skills

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Customer Team Member - Home Delivery Driver position. Make a note of key skills and experiences that align with what Co-op is looking for.

Highlight Relevant Experience: Even though a CV isn't required, you should still prepare a brief summary of your relevant experience. Focus on any previous driving roles, customer service experience, or teamwork skills that demonstrate your suitability for the role.

Complete Online Assessments: Be prepared to complete two online assessments as part of the application process. Set aside around 20 minutes to focus on these tests, ensuring you answer thoughtfully and accurately to showcase your abilities.

Show Enthusiasm for the Company: In your application, express your enthusiasm for working at Co-op and how you align with their values of community support and inclusivity. Mention any specific benefits or aspects of the company culture that appeal to you.

How to prepare for a job interview at Co-op

✨Know the Role Inside Out

Make sure you understand the responsibilities of a Home Delivery Driver. Familiarise yourself with the tasks like picking and packing orders, ensuring vehicle safety, and providing excellent customer service.

✨Showcase Your People Skills

Since this role involves interacting with customers and colleagues, be prepared to demonstrate your ability to build positive relationships. Share examples of how you've successfully worked in a team or resolved customer issues in the past.

✨Highlight Your Flexibility

The job requires working varied shifts, so be ready to discuss your availability and willingness to adapt to different schedules. Mention any previous experience you have with flexible working hours.

✨Express Your Commitment to Community

Co-op values community involvement, so be prepared to talk about how you can contribute to local activities and events. Share any relevant experiences that show your dedication to supporting your community.

Customer Team Member - Home Delivery Driver
Co-op
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  • Customer Team Member - Home Delivery Driver

    Warrington +1
    Full-Time

    Application deadline: 2027-04-28

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    Co-op

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