Customer Team Member - Home Delivery Driver
Customer Team Member - Home Delivery Driver

Customer Team Member - Home Delivery Driver

Leeds Full-Time No home office possible
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At a Glance

  • Tasks: Deliver shopping to customers' homes and assist in-store when not on the road.
  • Company: Join Co-op, a community-focused company with a friendly team atmosphere.
  • Benefits: Enjoy 31 days holiday, 30% store discount, and a pension scheme with up to 10% employer contributions.
  • Why this job: Make a real difference in your community while gaining valuable experience and skills.
  • Qualifications: Must have a full UK driving licence for at least 3 years and great people skills.
  • Other info: Flexible shifts, full training provided, and opportunities for personal development.

Overview

Customer Team Member – Home Delivery Driver Location: 22-30 Finkle Hill, Sherburn-In-Elment, LS25 6AE Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided. You can apply for this role using your mobile device (no CV needed!).

This role involves delivering shopping to customers’ homes, so you\’ll need a full UK driving licence and to have been driving for at least 3 years.

We’re looking for Home Delivery Drivers to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Home Delivery Driver, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to make sure customers\\\’ orders are handled with care and help out in the store when you’re not on the road.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you’ll do

  • Pick and pack our customers’ orders, then deliver them to their doorsteps, representing Co-op out on the road as a safe and considerate driver
  • Make sure your delivery vehicle is safe and compliant, conducting daily checks to ensure it’s in good working order
  • Lend a hand in the store when you’re not on the road, serving customers on the till, restocking shelves, and helping your colleagues solve problems
  • Help introduce new ways of working and make change feel natural, sharing your experiences with your colleagues so everyone learns together
  • Get involved in all kinds of activities and events to support your local community

What this job would suit

  • A full UK driving license held for at least 3 years and with no more than 6 points
  • Genuine concern for the needs of customers and colleagues
  • Great people skills, with the ability to build positive relationships with customers and colleagues
  • A positive approach to change and problem solving
  • The flexibility to work a range of different shifts

Why Co-op?

  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Wagestream– a money management app giving you access to a percentage of your pay as you earn it
  • 31 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Full, paid training and dedicated support for your personal development and career progression
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

Building an inclusive workplace

We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We\’re also part of the Disability Confident scheme, meaning we\’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We\’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

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Customer Team Member - Home Delivery Driver employer: Co-op

Co-op is an exceptional employer that prioritises the wellbeing of its employees, offering a range of benefits including 31 days of holiday, a generous pension scheme, and access to virtual healthcare services. With a strong commitment to community and inclusivity, Co-op fosters a supportive work culture where team members can thrive and develop their careers while making a positive impact in their local areas.
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Contact Detail:

Co-op Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Team Member - Home Delivery Driver

✨Tip Number 1

Get familiar with the Co-op values and culture. When you show that you understand what makes us tick, it’ll really help you stand out during interviews. Plus, it shows you’re genuinely interested in being part of our team!

✨Tip Number 2

Practice your delivery skills! Since you’ll be driving and delivering to customers, think about how you can demonstrate your safe driving and customer service skills. Maybe even do a mock delivery with a friend to get comfortable.

✨Tip Number 3

Be ready to chat about your flexibility. We love team members who can adapt to different shifts and tasks. Think of examples from your past jobs where you’ve shown this ability, and be prepared to share them!

✨Tip Number 4

Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts, and you’ll be on your way to joining our fantastic team in no time!

We think you need these skills to ace Customer Team Member - Home Delivery Driver

Full UK Driving Licence
Customer Service Skills
Problem-Solving Skills
Flexibility
Attention to Detail
Teamwork
Communication Skills
Time Management
Adaptability
Safe Driving Practices
Basic Vehicle Maintenance Knowledge

Some tips for your application 🫡

Keep It Simple: When applying, remember that you don’t need a CV! Just fill out the application on our website using your mobile device. Keep your answers straightforward and to the point.

Show Your Personality: We want to see the real you! Use the written application to showcase your personality and how you connect with customers. A friendly tone goes a long way in making a great impression.

Highlight Relevant Experience: Make sure to mention any driving experience or customer service roles you've had. We’re looking for people who genuinely care about helping others, so let us know how you’ve done that in the past!

Double-Check Before Submitting: Before you hit that submit button, take a moment to review your application. Check for any typos or missing information. A polished application shows us you’re serious about joining our team!

How to prepare for a job interview at Co-op

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Home Delivery Driver at Co-op entails. Familiarise yourself with the responsibilities like picking and packing orders, ensuring vehicle safety, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your People Skills

As a Home Delivery Driver, you'll be interacting with customers and colleagues regularly. Be prepared to share examples of how you've built positive relationships in previous roles. Highlight your ability to handle problems and adapt to changes, as these are key traits they’re looking for.

✨Demonstrate Your Flexibility

The job requires working varied shifts, so be ready to discuss your availability and willingness to adapt. Mention any past experiences where you successfully managed different schedules or took on extra responsibilities. This shows that you can handle the dynamic nature of the role.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or community involvement initiatives. This not only shows your interest but also helps you gauge if Co-op is the right fit for you.

Customer Team Member - Home Delivery Driver
Co-op

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