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- Tasks: Join our team to provide friendly service, stock shelves, and support customers.
- Company: Co-op has been making things fairer for over 175 years, focusing on community and member support.
- Benefits: Enjoy 30% off products, a pension scheme, 31 days holiday, and virtual healthcare services.
- Why this job: Be part of a supportive team that values your wellbeing and offers career development.
- Qualifications: Must be 18+, with great people skills and a positive attitude towards change.
- Other info: Flexible shifts available; apply easily via mobile without a CV!
Location: Gosforth Road, Seascale, CA20 1PR
Pay: £12.30 per hour
Contract: 12 hours per week + regular overtime, 6 month temporary contract, part time
Working pattern: Varied shifts including early mornings (from 6.00am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview.
Role will also include working in our in-store bakery.
Full, paid training provided.
You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you’ll do:
- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community – get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
Customer Team Member - Flexible shift patterns with early starts and late evenings (Hiring Immediate employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member - Flexible shift patterns with early starts and late evenings (Hiring Immediate
✨Tip Number 1
Familiarise yourself with Co-op's values and community initiatives. Showing that you understand and align with their mission can set you apart during the interview.
✨Tip Number 2
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires early mornings and late evenings, demonstrating your willingness to adapt will be crucial.
✨Tip Number 3
Highlight any previous customer service experience you have. Even if it's informal, sharing specific examples of how you've helped customers can showcase your suitability for the role.
✨Tip Number 4
Engage with Co-op's social media or community events before your interview. This shows your genuine interest in the company and can provide you with talking points during your conversation.
We think you need these skills to ace Customer Team Member - Flexible shift patterns with early starts and late evenings (Hiring Immediate
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Customer Team Member. Highlight key skills such as customer service, teamwork, and flexibility in your application.
Tailor Your Application: Even though no CV is needed, ensure that your application reflects your relevant experience and skills. Use specific examples that demonstrate your ability to provide friendly service and work in a team.
Complete Online Assessments: Prepare for the two online assessments required as part of the application process. Allocate around 20 minutes to complete these tests, ensuring you are in a quiet environment to focus.
Show Enthusiasm for Co-op Values: Express your alignment with Co-op's values in your application. Mention your commitment to community involvement and how you can contribute to making customers' days better.
How to prepare for a job interview at Co-op
✨Show Your Customer Service Skills
As a Customer Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to respond to queries and create a positive shopping experience.
✨Demonstrate Flexibility
This role requires working varied shifts, including early mornings and late evenings. During the interview, express your willingness to adapt to different schedules and discuss any previous experiences where you successfully managed flexible working hours.
✨Emphasise Teamwork
Co-op values collaboration among colleagues. Be ready to discuss how you've worked effectively in a team setting, solved problems together, and supported your peers in achieving common goals.
✨Understand Co-op's Values
Familiarise yourself with Co-op's mission and values, especially their commitment to community and inclusivity. During the interview, mention how these values resonate with you and how you can contribute to creating a welcoming environment for all customers.
